Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your mobile loyalty initiatives and CRM by integrating location technology effectively. Loyalty programs frequently fall short, exhibiting inconsistencies between digital and physical customer interactions. By leveraging geolocation, you can create a unified experience that links customer profiles to their actual behaviors in the real world. This not only streamlines the process for both staff and customers but also minimizes the manual actions needed to earn and redeem loyalty rewards. Increase customer engagement and foster loyalty by automating rewards based on specific locations, like entering a parking lot or walking into a store. Customers will no longer need to search for their loyalty card or remember their associated phone number, and staff will not have to delay service by asking for loyalty details. By utilizing geofencing technology, you can facilitate a more user-friendly experience that encourages customers to embrace your brand wholeheartedly while also promoting efficiency in service delivery. This innovative approach can significantly transform the way customers interact with your loyalty program.
Description
Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back.
Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight.
• Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings
• Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more
• Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more
• Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications
• Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Integrations
Agilysys Analyze
No
Cenium
No
CleverTap
Yes
Emburse Expense Professional
No
GuestCentrix
No
GuestRevu
No
HiRUM PMS
No
IQware
No
Maestro PMS
No
Marigold Engage
No
Integrations
Agilysys Analyze
Yes
Cenium
Yes
CleverTap
No
Emburse Expense Professional
Yes
GuestCentrix
Yes
GuestRevu
Yes
HiRUM PMS
Yes
IQware
Yes
Maestro PMS
Yes
Marigold Engage
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Bluedot Innovation
Founded
2013
Country
United States
Website
bluedot.io
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
www.cendyn.com/loyalty/
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
No
Loyalty Card System
No
Member Portal
No
Membership Management
No
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
No
Location Intelligence
Behavioral Analytics
No
Data Visualization
No
Demographic Data
No
Geocoding
No
Geofencing
Yes
Location Tracking
Yes
Predictive Analytics
No
Trade Area Analysis
No
Location-Based Marketing
Audience Demographics
No
Beacons (BLE)
No
Contextual Marketing
Yes
Footfall Analytics
No
Geofencing
Yes
Location Intelligence
Yes
Marketing Attribution
No
Marketing Automation
No
NFC
No
Personalization
No
Push Notifications
No
QR Codes
No
Reporting / Analytics
No
Social Marketing
No
Wi-Fi
No
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes