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Average Ratings 0 Ratings
Description
Designing a survey to gather the necessary information can be an enjoyable and straightforward task. With BlueX, users have the freedom to craft surveys tailored to their preferences. Embracing new survey tools doesn't have to be a challenge; BlueX is designed to mirror the interfaces of popular web applications, ensuring you feel comfortable during the survey creation process. Its user-friendly tool tab offers a consistent experience similar to the applications you frequently use. Enjoy practical features like save & continue options, a progress bar, and the opportunity to review responses prior to submission, all within a responsive design. Elevate your survey analytics by integrating interactive reporting elements directly into your questionnaires for deeper insights. You can start building the surveys you envision without getting trapped in extensive documentation or tutorials. BlueX empowers you to create surveys ranging from the simplest five-question formats to intricate 50-question layouts that include advanced functionalities like conditional branching, piping, or randomization. Whether your needs are straightforward or complex, BlueX is versatile enough to accommodate them all, making it an ideal choice for any survey creator.
Description
IntouchSurvey® helps multi-location brands capture customer feedback, spot emerging issues, and understand how well expectations are being met across the business, from the enterprise level to individual regions and locations.
By connecting feedback with operational performance, leaders can see what is shaping satisfaction, respond to concerns sooner and repeat the practices that deliver stronger experiences.
Key features include:
● Feedback collection across web, email, SMS, and other channels
● Live dashboards that surface key trends and results
● Flexible templates for NPS, CSAT, and other survey programs
● Skip logic and branching for more relevant, personalized survey journeys
● Automated alerts that bring urgent feedback to the right teams
● Enterprise rollups for comparing performance across locations and regions
IntouchSurvey® gives teams a clearer view of the customer's voice, helping them act faster, improve consistency, and strengthen satisfaction across every touchpoint.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Explorance
Founded
2003
Country
Canada
Website
www.explorance.com
Vendor Details
Company Name
Intouch Insight
Founded
1992
Country
United States & Canada
Website
www.intouchinsight.com/what-we-do/cx-platform/survey-tool/
Product Features
Product Features
Customer Satisfaction
360 Degree Feedback
Yes
Analytics
No
Call Reporting
No
Complaint Monitoring
No
Feedback Collection
Yes
Survey Management
Yes
Survey
Custom Survey URLs
No
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
Yes
Skip Logic
Yes
Supports Audio / Images / Video
No