Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BlueRockTEL is a cloud-based BSS platform designed for MSPs, telecom operators, and cloud operators that need integrated tools for growth and daily operations. The platform combines CRM and prospection, telecom project management, rating and billing, debt recovery, helpdesk, and customer satisfaction in one system. BlueRockTEL’s telecom billing software processes CDRs, applies pricing plans, generates invoices, runs monthly billing campaigns, and collects payments through SEPA direct debit. Its CRM module helps teams convert prospects into customers, while project management supports complex telecom installations and deployment tracking. The debt recovery module automates receivables workflows to reduce payment delays, and the helpdesk keeps customer support organized. Customer satisfaction tools help operators understand customer sentiment before churn becomes a problem. BlueRockTEL also supports copier billing, cloud billing, leasing workflows, third-party payer management, support ticket automation, API documentation, and customer portal access. By combining billing automation, customer lifecycle management, support, receivables, deployments, and satisfaction tracking, BlueRockTEL helps telecom and cloud operators run with more visibility and peace of mind.
Description
gaiia is an advanced, cloud-based OSS/BSS solution specifically designed for broadband service providers.
It integrates e-commerce, customer relationship management, billing, workforce operations, and service provisioning into one cohesive system. By leveraging AI-driven automation, gaiia enables providers to minimize manual tasks, expedite service activations, and enhance operational efficiency across fiber, fixed wireless, and open access networks.
With a strong reputation among ISPs of various sizes, gaiia efficiently manages complex billing models, MDU management, and swift migrations while providing a customizable checkout experience, an open API, and a cloud infrastructure that is regularly updated, allowing providers to scale confidently and effectively.
As a result, gaiia empowers broadband service providers to adapt to market demands and improve their overall service delivery.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Adtran NetVanta 3000 Series
No
Adtran NetVanta 4000 Series
No
Adtran NetVanta 6200 Series
No
Adtran Total Access 900 Series
No
Adtran Total Access 900e Series
No
Authorize.Net
No
Calix Cloud
No
HubSpot CRM
No
IQGeo
No
Mapbox
No
Integrations
Adtran NetVanta 3000 Series
Yes
Adtran NetVanta 4000 Series
Yes
Adtran NetVanta 6200 Series
Yes
Adtran Total Access 900 Series
Yes
Adtran Total Access 900e Series
Yes
Authorize.Net
Yes
Calix Cloud
Yes
HubSpot CRM
Yes
IQGeo
Yes
Mapbox
Yes
Pricing Details
E98/month
Free Trial
Yes
Free Version
No
Pricing Details
$1/subscriber
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
BlueRockTEL
Founded
2017
Country
Ireland
Website
bluerocktel.com
Vendor Details
Company Name
gaiia
Founded
2021
Country
United States
Website
www.gaiia.com