Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BlueRockTEL is a cloud-based BSS platform designed for MSPs, telecom operators, and cloud operators that need integrated tools for growth and daily operations. The platform combines CRM and prospection, telecom project management, rating and billing, debt recovery, helpdesk, and customer satisfaction in one system. BlueRockTEL’s telecom billing software processes CDRs, applies pricing plans, generates invoices, runs monthly billing campaigns, and collects payments through SEPA direct debit. Its CRM module helps teams convert prospects into customers, while project management supports complex telecom installations and deployment tracking. The debt recovery module automates receivables workflows to reduce payment delays, and the helpdesk keeps customer support organized. Customer satisfaction tools help operators understand customer sentiment before churn becomes a problem. BlueRockTEL also supports copier billing, cloud billing, leasing workflows, third-party payer management, support ticket automation, API documentation, and customer portal access. By combining billing automation, customer lifecycle management, support, receivables, deployments, and satisfaction tracking, BlueRockTEL helps telecom and cloud operators run with more visibility and peace of mind.
Description
Tekton Billing offers a highly acclaimed cloud-based telecom billing solution that is crafted to streamline, unify, and enhance the processes of billing, rating, invoicing, and revenue assurance specifically for IT and telecom entities such as resellers, managed service providers, and communication service suppliers. ZOEY empowers organizations to merge billing for various services including mobile, landline, fixed-line, VoIP, IoT, connectivity, and IT into one comprehensive invoice, utilizing adaptable usage-based and subscription billing models, automated retrieval and processing of call data records, margin analysis, and advanced reporting features that bolster accuracy and provide better business insights. The software also boasts a fully branded customer portal that allows end users to monitor real-time usage, set spending limits, receive alerts, perform SIM swaps, and access analytics, all of which help to decrease support demands while enhancing user experience. Furthermore, it is designed to be supplier-agnostic and readily integrates with APIs for CRM, accounting, provisioning, and wholesale networks, ensuring seamless connectivity across various platforms. This comprehensive approach not only simplifies billing procedures but also positions businesses to respond more effectively to their customers' needs.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
E98/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BlueRockTEL
Founded
2017
Country
Ireland
Website
bluerocktel.com
Vendor Details
Company Name
Tekton Billing
Country
United Kingdom
Website
tektonbilling.com
Product Features
Product Features
Billing and Provisioning
Billing & Invoicing
No
Carrier Access Billing
No
Contract Management
No
Customer Accounts
No
Customizable Billing
No
Flexible Rate Tables
No
Internet
No
Order Management
No
Post-Paid Systems
No
Pre-Paid Systems
No
Provisioning
No
Rating
No
Self Service Portal
No
Service Order System
No
VoIP
No