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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BlueRockTEL is a cloud-based BSS platform designed for MSPs, telecom operators, and cloud operators that need integrated tools for growth and daily operations. The platform combines CRM and prospection, telecom project management, rating and billing, debt recovery, helpdesk, and customer satisfaction in one system. BlueRockTEL’s telecom billing software processes CDRs, applies pricing plans, generates invoices, runs monthly billing campaigns, and collects payments through SEPA direct debit. Its CRM module helps teams convert prospects into customers, while project management supports complex telecom installations and deployment tracking. The debt recovery module automates receivables workflows to reduce payment delays, and the helpdesk keeps customer support organized. Customer satisfaction tools help operators understand customer sentiment before churn becomes a problem. BlueRockTEL also supports copier billing, cloud billing, leasing workflows, third-party payer management, support ticket automation, API documentation, and customer portal access. By combining billing automation, customer lifecycle management, support, receivables, deployments, and satisfaction tracking, BlueRockTEL helps telecom and cloud operators run with more visibility and peace of mind.

Description

ParaBill stands out as the inaugural commercially available Open Source Billing and Customer Care solution, catering to traditional telecom and communication services alongside content-based charging models. We offer a variety of services customized to meet your specific requirements, including training, feature development, and installation and configuration assistance. Initially, development faced delays due to market dynamics, leading to a transition of ownership in 2006 from Parabell AB back to the original developers. This shift was aimed at ultimately releasing ParaBill as an Open Source platform, and in May 2006, the first public version of ParaBill was successfully launched as an Open Source solution, marking a significant milestone in its evolution. The release not only enhanced accessibility for users but also fostered a collaborative community to further improve the software.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

E98/month
Free Trial Yes 
Free Version No 

Pricing Details

$0.01 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BlueRockTEL

Founded

2017

Country

Ireland

Website

bluerocktel.com

Vendor Details

Company Name

Linecast Interactive

Founded

1999

Country

Sweden

Website

www.parabill.net

Product Features

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing No 
Contract Management Yes 
Customer Accounts No 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management No 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning Yes 
Rating Yes 
Self Service Portal No 
Service Order System Yes 
VoIP Yes 

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