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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BlueRockTEL is a cloud-based BSS platform designed for MSPs, telecom operators, and cloud operators that need integrated tools for growth and daily operations. The platform combines CRM and prospection, telecom project management, rating and billing, debt recovery, helpdesk, and customer satisfaction in one system. BlueRockTEL’s telecom billing software processes CDRs, applies pricing plans, generates invoices, runs monthly billing campaigns, and collects payments through SEPA direct debit. Its CRM module helps teams convert prospects into customers, while project management supports complex telecom installations and deployment tracking. The debt recovery module automates receivables workflows to reduce payment delays, and the helpdesk keeps customer support organized. Customer satisfaction tools help operators understand customer sentiment before churn becomes a problem. BlueRockTEL also supports copier billing, cloud billing, leasing workflows, third-party payer management, support ticket automation, API documentation, and customer portal access. By combining billing automation, customer lifecycle management, support, receivables, deployments, and satisfaction tracking, BlueRockTEL helps telecom and cloud operators run with more visibility and peace of mind.

Description

The D-TAC "HD" series billing platform offers a comprehensive post-paid CDR billing solution that seamlessly integrates with traditional switches, IP switches, gateways, proxy servers, soft switches, and border session controllers. This robust platform is tailored to deliver high-quality billing for both VoIP and TDM-based CDR networks. D-HD equips telecom businesses with specialized billing and automation features that simplify operational management. Each division within your company receives customized screens, functionalities, and tools aimed at enhancing overall productivity. From customer support systems to rate management resources, the D-HD system is designed to facilitate efficient task execution. For those in need of CDR management capabilities, advanced invoicing options, cash receipt tracking, carrier cost analysis, ASR reporting, and statistical insights into route or trunk group performance, the D-TAC HD Billing System serves as the optimal solution. Central to our offering are billing and authentication services, which include comprehensive AAA RADIUS capabilities and additional AARA features, ensuring a well-rounded approach to telecom billing. Furthermore, this system is adaptable to evolving industry demands, making it a reliable choice for future growth.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

E98/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

BlueRockTEL

Founded

2017

Country

Ireland

Website

bluerocktel.com

Vendor Details

Company Name

D-TAC

Founded

2002

Country

United States

Website

www.d-tac.com

Product Features

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing Yes 
Contract Management Yes 
Customer Accounts No 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management Yes 
Post-Paid Systems Yes 
Pre-Paid Systems Yes 
Provisioning Yes 
Rating Yes 
Self Service Portal Yes 
Service Order System Yes 
VoIP Yes 

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