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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

BlueRockTEL is a cloud-based BSS platform designed for MSPs, telecom operators, and cloud operators that need integrated tools for growth and daily operations. The platform combines CRM and prospection, telecom project management, rating and billing, debt recovery, helpdesk, and customer satisfaction in one system. BlueRockTEL’s telecom billing software processes CDRs, applies pricing plans, generates invoices, runs monthly billing campaigns, and collects payments through SEPA direct debit. Its CRM module helps teams convert prospects into customers, while project management supports complex telecom installations and deployment tracking. The debt recovery module automates receivables workflows to reduce payment delays, and the helpdesk keeps customer support organized. Customer satisfaction tools help operators understand customer sentiment before churn becomes a problem. BlueRockTEL also supports copier billing, cloud billing, leasing workflows, third-party payer management, support ticket automation, API documentation, and customer portal access. By combining billing automation, customer lifecycle management, support, receivables, deployments, and satisfaction tracking, BlueRockTEL helps telecom and cloud operators run with more visibility and peace of mind.

Description

Elevate is our innovative platform for monetisation, billing, and subscriptions, specifically designed for the contemporary telecoms industry. It disrupts outdated methodologies and evolves service monetisation into a cutting-edge, high-speed, and exceptionally adaptable cloud-native solution that is several generations ahead of its time. With Elevate's unmatched agility, scalability, and dependability, billing becomes a breeze, allowing you to effortlessly manage your service offerings. Whenever your requirements shift, you benefit from expert insights and tailored support, keeping your business nimble and primed to outpace competitors. Central to Elevate’s responsiveness and real-time functionality is its on-demand, hyper-scalable architecture, which leverages native Amazon Web Services (AWS) and incorporates advanced scaling techniques to deliver astonishingly rapid performance. This, paired with Strategic Imperatives’ superior service delivery, guarantees a platform that is reliable, scalable, secure, and ready for the future, enabling your business to thrive in an ever-evolving market landscape. Ultimately, Elevate not only meets the demands of today but also anticipates the challenges of tomorrow, ensuring your organisation remains at the forefront of innovation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Amazon Web Services (AWS) No 

Integrations

Amazon Web Services (AWS) Yes 

Pricing Details

E98/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BlueRockTEL

Founded

2017

Country

Ireland

Website

bluerocktel.com

Vendor Details

Company Name

Strategic Imperatives

Founded

2005

Country

United Kingdom

Website

www.imperatives.co.uk

Product Features

Product Features

Billing and Provisioning

Billing & Invoicing Yes 
Carrier Access Billing No 
Contract Management Yes 
Customer Accounts No 
Customizable Billing Yes 
Flexible Rate Tables Yes 
Internet Yes 
Order Management No 
Post-Paid Systems No 
Pre-Paid Systems No 
Provisioning Yes 
Rating Yes 
Self Service Portal No 
Service Order System No 
VoIP Yes 

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