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Average Ratings 0 Ratings
Description
BlueRockTEL is a cloud-based BSS platform designed for MSPs, telecom operators, and cloud operators that need integrated tools for growth and daily operations. The platform combines CRM and prospection, telecom project management, rating and billing, debt recovery, helpdesk, and customer satisfaction in one system. BlueRockTEL’s telecom billing software processes CDRs, applies pricing plans, generates invoices, runs monthly billing campaigns, and collects payments through SEPA direct debit. Its CRM module helps teams convert prospects into customers, while project management supports complex telecom installations and deployment tracking. The debt recovery module automates receivables workflows to reduce payment delays, and the helpdesk keeps customer support organized. Customer satisfaction tools help operators understand customer sentiment before churn becomes a problem. BlueRockTEL also supports copier billing, cloud billing, leasing workflows, third-party payer management, support ticket automation, API documentation, and customer portal access. By combining billing automation, customer lifecycle management, support, receivables, deployments, and satisfaction tracking, BlueRockTEL helps telecom and cloud operators run with more visibility and peace of mind.
Description
Introducing the only BSS platform designed for unparalleled agility and rapid deployment.
When speed is essential, our adaptable BSS software configuration evolves to foster growth throughout your organization.
Seamlessly integrate operations across the entire enterprise and hasten your market entry. CompaxDigital caters to B2C, B2B, and wholesale clients with a cutting-edge, forward-thinking BSS solution.
A centralized and user-friendly product information system not only enhances your customers' understanding of your offerings but also establishes a comprehensive reference point across all business divisions. You can make swift updates without the need for coding or extensive development, allowing for quick additions, modifications, or phase-outs of your products.
Engage with your customers effectively without the burden of lengthy development cycles, ensuring a cohesive customer experience. With accessible information at their fingertips, users can better assist customers, leading to enhanced service quality, lower support expenses, and increased customer loyalty. Additionally, this efficiency creates a more responsive environment that can rapidly adapt to changing market demands.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
E98/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BlueRockTEL
Founded
2017
Country
Ireland
Website
bluerocktel.com
Vendor Details
Company Name
CompaxDigital
Founded
1994
Country
Austria
Website
compaxdigital.com