Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
BlueRockTEL is a cloud-based BSS platform designed for MSPs, telecom operators, and cloud operators that need integrated tools for growth and daily operations. The platform combines CRM and prospection, telecom project management, rating and billing, debt recovery, helpdesk, and customer satisfaction in one system. BlueRockTEL’s telecom billing software processes CDRs, applies pricing plans, generates invoices, runs monthly billing campaigns, and collects payments through SEPA direct debit. Its CRM module helps teams convert prospects into customers, while project management supports complex telecom installations and deployment tracking. The debt recovery module automates receivables workflows to reduce payment delays, and the helpdesk keeps customer support organized. Customer satisfaction tools help operators understand customer sentiment before churn becomes a problem. BlueRockTEL also supports copier billing, cloud billing, leasing workflows, third-party payer management, support ticket automation, API documentation, and customer portal access. By combining billing automation, customer lifecycle management, support, receivables, deployments, and satisfaction tracking, BlueRockTEL helps telecom and cloud operators run with more visibility and peace of mind.
Description
At Calvi, we aspire to create a seamless experience for managing bills, making the process straightforward and stress-free. Our innovative approach targets one of the few consistent interactions within customer relations: the billing process. With over twenty years of experience, we have become a reliable ally for major players in the Telecom sector, possessing a deep understanding of customer needs. Our user-friendly Bill Presentment & Communication solution, Calvi Insight, comprises six comprehensive modules designed to impress customers of all sizes and types. This solution empowers Communications Service Providers (CSPs) to enhance customer experiences throughout every phase of the billing journey. Moreover, Calvi Insight guarantees a harmonious integration of both online and offline bill communications, resulting in reduced operational costs while boosting customer engagement and satisfaction. By prioritizing customer experience, we aim to redefine how billing is perceived and managed in the industry.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
E98/month
Free Trial
Yes
Free Version
No
Pricing Details
$1 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
BlueRockTEL
Founded
2017
Country
Ireland
Website
bluerocktel.com
Vendor Details
Company Name
Calvi Business Software
Founded
1994
Country
Netherlands
Website
www.calvi.nl
Product Features
Product Features
Billing and Provisioning
Billing & Invoicing
Yes
Carrier Access Billing
Yes
Contract Management
Yes
Customer Accounts
No
Customizable Billing
Yes
Flexible Rate Tables
Yes
Internet
Yes
Order Management
Yes
Post-Paid Systems
No
Pre-Paid Systems
No
Provisioning
Yes
Rating
Yes
Self Service Portal
Yes
Service Order System
Yes
VoIP
Yes
Telecom Expense Management
Billing for Data
Yes
Billing for Voice
Yes
Call Monitoring
Yes
Chargeback Tracking
Yes
Contract Negotiation
Yes
Fixed Line Compatibility
Yes
Internal Cost Allocation
Yes
Mobile Line Compatibility
Yes
Usage Reporting
Yes