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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhancing the customer experience in Client Communications involves elevating both document accuracy and processing speed. Blue Relay simplifies Client Communications Management by automating workflows and business processes effectively. Additionally, it offers comprehensive visibility through Resource Management, which includes customizable dashboards and reports tailored to specific needs. The platform enhances compliance and adherence to service level agreements (SLA) with robust features that facilitate the exchange of detailed requests, incorporating inline annotations, comments, document comparisons, and checklists. A major provider of customer communications utilized these advanced capabilities to achieve significant reductions in operational costs, effort, and errors. The increasing adoption of Blue Relay among clients demonstrates its value, leading to a more empowered workforce across various sectors. Furthermore, the implementation of custom checklists ensures that essential processing steps are executed consistently and uniformly, enhancing overall team performance and reliability. This systematic approach not only fosters efficiency but also reinforces accountability within the organization.

Description

VetBlue is a robust and cost-effective cloud-based veterinary software designed for a variety of practices, including mobile, clinic, equine, and holistic veterinary services. This platform streamlines essential management functions within a veterinary office, such as client communication, scheduling, appointment management, patient visits, medical record maintenance, invoicing, payment processing, and reminders, all through an intuitive online interface that is easy to access from anywhere. By offering postcard and email reminders, a versatile calendar and scheduling feature, along with comprehensive reporting capabilities, VetBlue empowers veterinary practices to cultivate strong relationships with clients, ensuring they return for follow-up visits. As an affordable option, VetBlue minimizes the need for extensive training and has no implementation fees, making it accessible for any practice size. Additionally, its paperless billing system leads to immediate cost savings by reducing expenses related to paper, postage, and printing supplies, which can significantly benefit the bottom line. Overall, VetBlue not only enhances operational efficiency but also allows veterinary professionals to focus more on providing excellent care to their patients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$10.00/month/user
Free Trial No 
Free Version Yes 

Pricing Details

$97 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Indellient

Founded

2010

Country

Canada

Website

www.bluerelay.com

Vendor Details

Company Name

VetBlue

Founded

2008

Country

United States

Website

www.eveterinarysoftware.com

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management Yes 
Collaboration Yes 
Process Change Tracking No 
Process Mapping Yes 
Process Modeling & Design No 
Visual Workflow Management No 

Document Management

Access Controls Yes 
Archiving & Retention Yes 
Collaboration Tools Yes 
Compliance Tracking Yes 
Document Archiving Yes 
Document Assembly Yes 
Document Capture No 
Document Conversion No 
Document Delivery Yes 
Document Indexing No 
Document Retention Yes 
Electronic Signature No 
Email Management Yes 
File Recovery Yes 
File Type Conversion Yes 
Forms Management No 
Full Text Search Yes 
Offline Access Yes 
Optical Character Recognition Yes 
Print Management Yes 
Version Control Yes 

Workflow Management

Access Controls/Permissions Yes 
Approval Process Control Yes 
Business Process Automation Yes 
Calendar Management Yes 
Compliance Tracking Yes 
Configurable Workflow Yes 
Customizable Dashboard Yes 
Document Management Yes 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access Yes 
No-Code No 
Task Management Yes 
Third Party Integrations Yes 
Workflow Configuration Yes 

Product Features

Veterinary

Appointment Reminders Yes 
Appointment Scheduling Yes 
Billing & Invoicing Yes 
Boarding Management Yes 
Image Storage Yes 
Inventory Management Yes 
Patient Records Yes 
Prescription Management Yes 
Treatment Plans Yes 

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