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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CRM software, which stands for customer relationship management, is the leading choice in France for businesses seeking effective CRM solutions. Blue Note Systems provides a comprehensive suite of CRM offerings tailored to various professions, addressing all aspects of customer relationship management, including the handling of prospects and clients, sales force management, marketing automation, real-time analytics, and customer service oversight. This software is designed to enhance the management of customer relationships, facilitating everything from initial outreach to fostering long-term loyalty by taking into account individual preferences. Additionally, it includes commercial management and invoicing capabilities, enabling users to streamline their sales processes from initial prospecting all the way through to invoicing. The sales management solution not only simplifies various procedures but also significantly boosts performance. Its key features encompass sales administration, customer relationship management, procurement, and supplier engagement, as well as the management of sales functions. By integrating these elements, businesses can achieve a more cohesive approach to managing their sales and customer interactions.

Description

Ecratum is a B2B platform designed to streamline the way manufacturers across various sectors manage their relationships with clients and suppliers swiftly and effectively. With a strong emphasis on Supplier Relationship Management and Customer Service Management, ecratum provides a range of Software-as-a-Service solutions that can be deployed quickly and cost-effectively. Catering to both small and large enterprises, the platform is accessible to anyone with an internet connection and a web browser, allowing for immediate use. Ecratum is committed to helping manufacturing professionals tackle their repetitive and labor-intensive tasks, enabling them to concentrate on their most important responsibilities. By empowering small and medium-sized manufacturers and traders to take control of their supplier and customer dynamics, ecratum plays a vital role in enhancing efficiency, reducing risks, and securing a competitive edge. Use ecratum to potentially halve your processing time by utilizing a single, unified platform, ultimately fostering better collaboration and productivity within the manufacturing ecosystem.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

LinkedIn Yes 
Mailchimp Yes 
Sugar Sell Yes 
X (Twitter) Yes 
Zendesk Yes 

Integrations

LinkedIn No 
Mailchimp No 
Sugar Sell No 
X (Twitter) No 
Zendesk No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$600 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Blue Note Systems

Founded

2005

Country

France

Website

www.bluenote-systems.com

Vendor Details

Company Name

ecratum

Founded

2013

Country

Germany

Website

ecratum.com

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging No 
Document Storage Yes 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access No 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

Vendor Management

Audit Management Yes 
Contact Management Yes 
Customer Database No 
Self Service Portal No 
Supplier Master Data Yes 
Transaction History No 
Vendor Maintained Profiles No 
Vendor Managed Inventory No 
Vendor Performance Rating No 
Vendor Qualification Tracking No 

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