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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Enhance revenue from returns by creating a seamless customer experience that guides the right choices for every return scenario. Blue Yonder's self-service returns initiation system allows customers to easily start returns online, no matter their location. With Blue Yonder’s Returns Orchestration, businesses gain access to essential data and tools that facilitate automated, intelligent decision-making regarding returns. Additionally, Blue Yonder’s Returns Processing solution equips you to manage returns swiftly and effectively within warehouses and retail locations. By offering a straightforward returns process, you can ensure a more personalized experience for customers, complemented by prompt communications and quicker refunds. Implement automated rules to optimize the management and routing of returns, ultimately minimizing costs while promoting sustainability. Moreover, by gathering and analyzing data throughout the returns journey, businesses can uncover valuable insights into customer behavior and the reasons behind returns, leading to better-informed strategic decisions. This comprehensive approach not only improves efficiency but also fosters customer loyalty and trust.

Description

Streamline the handling of your non-new returns and boost your revenue by initiating resale through The Arrive Platform. Our service takes care of your non-salable returns by assessing, refurbishing, grading, and managing the entire order fulfillment process. This ultimately aids in increasing your revenue, enhancing customer conversion rates, and establishing a sustainable resale channel. We collaborate with a network of secondary 3PLs that are prepared to receive, refurbish, grade, list, and fulfill your products efficiently. We also design a fully branded resale experience that is seamlessly integrated with your primary ecommerce site. Alongside this, you will have access to a dedicated success team focused on continually monitoring and facilitating the growth of your resale channel. Moreover, we provide you with both qualitative and quantitative insights that are essential for strategically scaling your resale operations, ensuring you stay ahead in a competitive market. This comprehensive approach not only maximizes revenue but also enhances customer loyalty and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Rayven Yes 
Two Boxes No 

Integrations

Rayven No 
Two Boxes Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Blue Yonder

Founded

1985

Country

United States

Website

blueyonder.com/solutions/returns-management

Vendor Details

Company Name

Arrive Recommerce

Founded

2017

Country

United States

Website

thearriveplatform.com

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Alternatives

Alternatives