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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Enhance revenue from returns by creating a seamless customer experience that guides the right choices for every return scenario. Blue Yonder's self-service returns initiation system allows customers to easily start returns online, no matter their location. With Blue Yonder’s Returns Orchestration, businesses gain access to essential data and tools that facilitate automated, intelligent decision-making regarding returns. Additionally, Blue Yonder’s Returns Processing solution equips you to manage returns swiftly and effectively within warehouses and retail locations. By offering a straightforward returns process, you can ensure a more personalized experience for customers, complemented by prompt communications and quicker refunds. Implement automated rules to optimize the management and routing of returns, ultimately minimizing costs while promoting sustainability. Moreover, by gathering and analyzing data throughout the returns journey, businesses can uncover valuable insights into customer behavior and the reasons behind returns, leading to better-informed strategic decisions. This comprehensive approach not only improves efficiency but also fosters customer loyalty and trust.

Description

Oversee a range of logistics operations, including inbound, outbound, multi-modal, and intercontinental transport, while fostering strong partnerships with fleets, suppliers, and carriers, and ensuring seamless integration with warehouse and order management systems to adapt quickly to emerging demands. Revolutionize your logistics approach through the capabilities of Blue Yonder's Transportation Management System, leveraging its powerful optimization features. Strive for a balance between efficiency and flexibility, as well as resilience and sustainability within your transportation activities. By adopting advanced techniques in optimization, modeling, automated execution, and dynamic collaboration, you can elevate customer service and secure a competitive edge. Blue Yonder's Transportation Procurement solutions enhance global collaboration with carriers, effectively minimizing costs and accelerating time-to-value. Furthermore, the transportation modeling solution offered by Blue Yonder equips your organization with essential real-time data, enabling the development of streamlined and cost-efficient transportation networks while enhancing overall operational performance. This comprehensive approach not only meets current logistical needs but also positions your business for future growth.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Rayven
Blue Yonder Platform
Descartes MacroPoint
FarEye
LogiNext Mile
PaperEntry
nuVizz

Integrations

Rayven
Blue Yonder Platform
Descartes MacroPoint
FarEye
LogiNext Mile
PaperEntry
nuVizz

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Blue Yonder

Founded

1985

Country

United States

Website

blueyonder.com/solutions/returns-management

Vendor Details

Company Name

Blue Yonder

Founded

1985

Country

United States

Website

blueyonder.com

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

Product Features

Fleet Management

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Incident Reporting
Inspection Management
Inventory Management
Maintenance Management
Mileage Tracking
Motor Pool
Routing
Tire Management
VIN Lookup
Work Order Management

Logistics

3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management

Transportation Management

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

Alternatives

Alternatives