Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
The Blue Planet Intelligent Automation Portfolio represents a robust, open software suite designed to provide service providers with profound insights into their networks, thereby streamlining business processes that encompass both IT and Network functions and hastening the journey towards digital transformation. Legacy systems that rely on labor-intensive silos for IT and Network operations are becoming a thing of the past. With Blue Planet, organizations can achieve closed-loop automation through its innovative multi-domain, multi-layer orchestration, which is enhanced by inventory federation, analytics, and route optimization and assurance, thereby unlocking the true potential of their networks and enhancing business agility. This platform operates seamlessly across various vendor domains, including Ciena’s ecosystem managed by the Manage, Control and Plan (MCP) system, enabling the swift delivery of a diverse range of end-to-end services that excel in performance while significantly reducing operational costs. Furthermore, by adopting such advanced automation solutions, companies can position themselves at the forefront of technological advancement, ensuring they remain competitive in an ever-evolving market landscape.
Description
Manufacturers are now embracing the new normal and need to integrate Service Life-cycle Management into their Digital Transformation Journey. The biggest SLM challenge today is to deliver exceptional customer experiences while driving high revenue. Organisations need real-time data that is connected and actionable. This data will help them break down data silos in the service industry and make data-driven decisions to improve service operations.
Tavant's service life-cycle solution, powered by AI and advanced analytics is a closed loop innovation that allows organizations to provide a seamless and connected aftermarket experience. This includes customer service, service requests and parts planning, service agreements, field service and service execution, warranty management and remote monitoring, as well as IoT capabilities.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
CDG Elements
No
Delta Lake
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Ciena
Founded
1992
Country
United States
Website
www.ciena.com/blueplanet/
Vendor Details
Company Name
Tavant
Founded
2000
Country
United States
Website
www.tavant.com/manufacturing/service-lifecycle-management
Product Features
Product Features
Product Lifecycle Management
Change Management
No
Compliance Management
No
Cost Tracking
No
Design Management
No
Document Management
No
Product Data Management
No
Project Management
No
Requirements Management
No
Supplier Management
No