Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Blozum focuses on guiding visitors through their journey to becoming customers by providing support during the pre-purchase, purchase, and post-purchase phases on the company's platform. We have transformed the traditional chatbot concept into AI assistants that not only address questions but also facilitate sales and resolve issues efficiently. This innovation helps us conserve time, reduce costs, and alleviate potential frustrations for users. When customers inquire about the business's products and services, Blozum AIr goes beyond simply delivering information; it can be customized to engage with consumers in a manner akin to a salesperson, effectively encouraging them to contemplate making a purchase and enhancing their overall experience. By integrating advanced conversational capabilities, we ensure that customers feel valued and supported throughout their buying journey.
Description
To reduce returns and turn customers into loyal ones, you must provide a pleasant post-purchase customer experience. The post-purchase experience is the most important parameter when choosing a brand.
ClickPost offers a unified API platform that allows you to collaborate and visibility. It also leverages logistics intelligence to reduce exceptions, real-time tracking and predictive analytics to improve customer experience. Customers need to communicate clearly with their brand and have clear expectations about delivery. They also need seamless shipping.
ClickPost has helped customers increase their shipping NPS by 40 percent. Our control tower products and allocate have helped leading companies achieve a 9x return on ROI. ClickPost Platform is an integrated platform that powers all your applications and helps you reduce tech investments.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon
No
Appbrew
No
Base.com
No
BetterCommerce
No
BigCommerce
No
DataChannel
No
Delhivery
No
FedEx Ship Manager
No
Integry
No
Magento
No
Integrations
Amazon
Yes
Appbrew
Yes
Base.com
Yes
BetterCommerce
Yes
BigCommerce
Yes
DataChannel
Yes
Delhivery
Yes
FedEx Ship Manager
Yes
Integry
Yes
Magento
Yes
Pricing Details
$49.99 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Blozum
Website
www.blozum.com
Vendor Details
Company Name
ClickPost
Founded
2015
Country
India
Website
www.clickpost.ai/
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
Product Features
Returns Management
3PL / ERP Integration
Yes
Automated Exchanges
No
Branded Experience
Yes
Custom Return Policy
Yes
Inventory Management
Yes
One-Click Returns Processing
Yes
Returns Analytics
Yes
Shopper Self-Service
Yes
Smart Data Collection
Yes
Shipment Tracking
Alerts/Notifications
Yes
Delivery Estimate
Yes
For Freight
Yes
For eCommerce
Yes
Status Tracking
Yes
Website Integration
Yes