Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Utilize your personalized Bloomberg email address to send, receive, and manage messages securely within our network. Our suite of tools enhances collaborative efforts, giving you a competitive advantage. This comprehensive toolkit allows you to produce and disseminate your research, estimates, and proprietary information to colleagues through a user-friendly upload process, which can be easily searched by ticker, industry, author, or tags. Maintain strict control over research access with advanced permission settings that can be customized for individuals, teams, or departments. Additionally, stay compliant with essential tools that help capture and manage communications effectively. The Note feature is a powerful platform for note-taking and collaboration, seamlessly integrated with the Bloomberg Terminal, allowing you and your team to document ideas and associate them with specific securities or themes while sharing them with colleagues across both desktop and mobile devices. Furthermore, Bloomberg's Trade Idea Messaging tool simplifies the communication of your firm's most valuable insights, ensuring that innovative ideas flow effortlessly within your organization.
Description
Organizations with a significant customer base, numerous employees, suppliers, or other stakeholders frequently encounter a substantial volume of email inquiries on a daily basis. These communications often require responses from specific individuals within various departments, including payroll, compliance, HR, IT, accounts, and sales, among others. It is crucial to promptly channel each request to the appropriate person, monitor its progress, and maintain a clear overview of resolved issues to enhance user experience effectively. QX MailerDesk serves as a user-friendly and manageable centralized platform that automatically transforms support emails into tickets, facilitating swift and efficient resolution of inquiries from clients, suppliers, candidates, and other stakeholders. Beyond boosting team productivity, this system also minimizes turnaround time and aids in avoiding service level agreement violations and breaches. By streamlining communication and ensuring accountability, QX MailerDesk significantly contributes to improved operational efficiency and customer satisfaction.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Behavox
No
Bloomberg Terminal
No
Microsoft Excel
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Bloomberg
Founded
1981
Country
United States
Website
www.bloomberg.com/professional/product/collaboration/
Vendor Details
Company Name
QX Global
Country
United Kingdom
Website
qxglobalgroup.com/product/qx-email-query-management-system/
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No
Product Features
Email Management
Data Recovery
No
Email Archiving
No
Email Deletion
No
Email Discovery
No
Email Monitoring
No
Email Recall
No
Queue Manager
No
Response Management
No
Routing
No
Shared Inboxes
No
Signature Management
No
Spam Blocker
No
Whitelisting / Blacklisting
No