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features
design
support

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Write a Review

Description

BloomText offers a user-friendly texting platform designed to enhance communication workflows while elevating the patient experience. You can send HIPAA-compliant text messages, images, and files directly to a mobile phone or email address without requiring recipients to download an application or recall a password. The platform allows for the collection of vital patient information, such as insurance cards. Users can also transmit images, documents, and links directly to patients' phones through SMS. Engage in discussions with colleagues about patients and clients, ensuring seamless collaboration. With features like read receipts and notifications for each message, you will always be updated on the exchanges with your patients. Additionally, you can send mass text messages to multiple contacts simultaneously. As you monitor the messages being dispatched in real-time, you have the option to pause or adjust the sending speed if necessary, ensuring optimal communication management. This comprehensive approach makes BloomText an essential tool for any healthcare provider looking to enhance their patient interactions.

Description

Communication between care team members is a complicated relationship between people, devices, hospital systems, and devices. You might have difficulty communicating with an overwhelming amount of data, communication gaps, or inefficient workflows. These issues can make your job more difficult and negatively impact patient outcomes. Spok Care Connect® is the solution. Spok Care Connect, the unified communication platform, allows care team collaboration, closed-loop communication, and secure messaging to improve your clinical workflows. One unified communication platform can solve multiple problems across different departments and locations within your health system.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Avaya Aura No 
Avaya one-X Communicator No 
Centricity RIS-IC No 
Cisco Unified Contact Center No 
EcoStruxure No 
EpicCare EMR No 
Metasys No 
NextGen Healthcare EHR No 
Oracle Health EHR No 
Philips Interoperability Solutions No 
Veradigm EHR No 

Integrations

Avaya Aura Yes 
Avaya one-X Communicator Yes 
Centricity RIS-IC Yes 
Cisco Unified Contact Center Yes 
EcoStruxure Yes 
EpicCare EMR Yes 
Metasys Yes 
NextGen Healthcare EHR Yes 
Oracle Health EHR Yes 
Philips Interoperability Solutions Yes 
Veradigm EHR Yes 

Pricing Details

$89 per month
Free Trial No 
Free Version Yes 

Pricing Details

We have a variety of customized solutions to meet your needs. Contact us for details.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BloomText

Website

www.bloomtext.com

Vendor Details

Company Name

Spok

Founded

1984

Country

United States

Website

www.spok.com

Product Features

Call Center

Blended Call Center Yes 
Call Logging Yes 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database Yes 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management Yes 
Real-time Chat No 
Reporting/Analytics Yes 

HIPAA Compliance

Access Control / Permissions Yes 
Audit Management Yes 
Compliance Reporting Yes 
Data Security Yes 
Documentation Management No 
For Healthcare Yes 
Incident Management Yes 
Policy Training No 
Remediation Management No 
Risk Management Yes 
Vendor Management No 

Unified Communications

Audio / Video Conferencing No 
Calendar Management Yes 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging Yes 
Fax Management No 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail No 

Alternatives

Alternatives