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Description

At the forefront of innovation, BloomNation introduces the first comprehensive revenue growth platform specifically designed for florists, compatible with all devices, and demonstrated to achieve a remarkable 40% growth rate. Developed from scratch for the floral industry, BloomNation by Promenade equips you with a full suite of tools to effectively manage both online and in-store orders, strengthen customer relationships, oversee your business operations, and foster customer loyalty. The eCommerce storefronts provided by BloomNation are tailored to create a smooth shopping experience for your clientele while ensuring high visibility in search engine rankings for your site and product pages. Your storefront is personalized to embody your brand and showcase your products, regardless of whether your customers are using a desktop, mobile device, or tablet. The checkout process is designed to be extremely user-friendly, delivering a secure and seamless experience for shoppers while also facilitating strategic cross-sell and upsell opportunities. Additionally, the entire setup process is completely turn-key, allowing you to focus on what you do best—serving your customers. This comprehensive approach not only streamlines operations but also enhances overall customer satisfaction and retention.

Description

Nexi Bloom Chat is an innovative communication platform that enables businesses to engage customers in real time through personalized, face-to-face-like chat experiences. Offering round-the-clock availability, it ensures customers always receive timely assistance via a secure, end-to-end encrypted messaging system. The platform includes features such as smart chat routing, visitor tracking, and proactive chat invitations that encourage visitors to interact with support agents. Its versatile web widget supports popular channels including WhatsApp and LINE, making it simple to meet customers where they are. Users can customize chat windows and branding to match their website, enhancing the overall customer experience. Nexi Bloom Chat also provides detailed chat analytics and unlimited chat history, empowering businesses to optimize support operations. Designed to improve agent efficiency and customer engagement, it offers dozens of integrations and mobile apps for Android and iOS. A no-obligation free trial allows businesses to explore the platform’s full capabilities before committing.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Dove POS Yes 
Hana Florist POS Yes 
QuickBooks Accountants Yes 

Integrations

Dove POS No 
Hana Florist POS No 
QuickBooks Accountants No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Promenade

Founded

2010

Country

United States

Website

www.joinbloomnation.com

Vendor Details

Company Name

Nexi Bloom LLC

Founded

2024

Country

United States

Website

nexibloom.com

Product Features

Florist

Automated Card Printing No 
Customer Account Profiles Yes 
Delivery Tracking Yes 
Order Management Yes 
Production Tracking No 
Stem Counting No 

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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