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features
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support

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Description

Bloom is an innovative software as a service platform designed for WiFi marketing and customer analytics, specifically tailored for restaurants and retail businesses. This solution simplifies the process of automated WiFi marketing, allowing businesses to effortlessly gather comprehensive customer profiles for targeted and personalized marketing efforts, even when customers do not connect to the WiFi. By leveraging this technology, establishments can enhance their online ratings, pinpoint customers at risk of leaving, develop loyalty initiatives, and initiate automated email marketing campaigns. Additionally, Bloom provides in-depth ROI reports for each marketing campaign, ensuring transparency and effectiveness. With premium customer support and training in WiFi marketing, businesses can monitor the success of their campaigns, tracking individual customers as they return, their purchases, and the feedback they've left on platforms like Google and Facebook, as well as through direct surveys. Utilizing advanced machine learning techniques, this platform helps businesses reconnect with lost customers and boosts their overall visit frequency. Moreover, it streamlines the process of generating online reviews on social media platforms, enhancing the business's online presence and reputation. Ultimately, Bloom offers a comprehensive solution for businesses looking to optimize their marketing strategies and customer engagement efforts.

Description

Surge Social gives you all the functionality of Wi-Fi marketing at a fraction the price. Our platform includes all the features you need for your business, including customisable landing pages and redirections to Facebook, Instagram or Play Store. Connect Google Tags and Facebook Pixel to your Wi Fi guests. Automated review requests and email and SMS marketing, webhooks and Zapier are just a few of the many benefits.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Mailchimp Yes 
Cisco Meraki Yes 
Constant Contact Yes 
Emma Yes 
Facebook No 
Fishbowl Yes 
Google Forms No 
HubSpot CRM No 
Manychat No 
Meta Ads No 
Meta Pixel No 
Paytronix Yes 
Reputation Loop No 
Square Appointments No 
Square Loyalty No 
Square for Restaurants No 
Tripadvisor No 
Twilio No 
Zapier No 
iContact Yes 

Integrations

Mailchimp Yes 
Cisco Meraki No 
Constant Contact No 
Emma No 
Facebook Yes 
Fishbowl No 
Google Forms Yes 
HubSpot CRM Yes 
Manychat Yes 
Meta Ads Yes 
Meta Pixel Yes 
Paytronix No 
Reputation Loop Yes 
Square Appointments Yes 
Square Loyalty Yes 
Square for Restaurants Yes 
Tripadvisor Yes 
Twilio Yes 
Zapier Yes 
iContact No 

Pricing Details

$35 per month
Our pricing ranges between $35 – $145 per month, per location.

Pricing is based on how many locations you have, which packages you’d like to implement, whether you choose to pay monthly or annually, and if we need to provide hardware for each location or not.
Free Trial No 
Free Version No 

Pricing Details

$7 per month per location
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Bloom Intelligence

Founded

2006

Country

United States

Website

bloomintelligence.com

Vendor Details

Company Name

Surge Social

Founded

2018

Country

Global

Website

surge-social.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing Yes 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration Yes 
Mobile Access No 
Quotes / Proposals No 
Segmentation Yes 
Social Media Integration Yes 
Task Management No 
Territory Management No 

Customer Data Platforms (CDP)

Behavioral Analytics Yes 
Campaign Management Yes 
Customer Profiles Yes 
Customer Segmentation Yes 
Data Integration Yes 
Data Matching No 
GDPR Compliance Yes 
Personalization Yes 
Predictive Modeling Yes 

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance Yes 
Customer Surveys Yes 
Drip Campaigns No 
Dynamic Content No 
Event Triggered Email Yes 
Image Library Yes 
Landing Pages/Web Forms No 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics Yes 
Subscriber Management Yes 
Template Management No 
WYSIWYG Email Editor Yes 

Location-Based Marketing

Audience Demographics No 
Beacons (BLE) No 
Contextual Marketing No 
Footfall Analytics No 
Geofencing No 
Location Intelligence No 
Marketing Attribution No 
Marketing Automation No 
NFC No 
Personalization No 
Push Notifications No 
QR Codes No 
Reporting / Analytics No 
Social Marketing No 
Wi-Fi No 

WiFi Marketing

Automated Emails Yes 
Branded Splash Page Yes 
Customer Analytics Yes 
Data Export Yes 
Data Privacy Compliance Yes 
Lead Capture Yes 
Location Heatmaps No 
Loyalty Program Yes 
Review Platform Integration No 
SMS Marketing No 
Social Media Integration Yes 
Surveys Yes 
Time Limited WiFi No 
Trigger Campaigns Yes 

Product Features

WiFi Marketing

Automated Emails Yes 
Branded Splash Page Yes 
Customer Analytics Yes 
Data Export Yes 
Data Privacy Compliance Yes 
Lead Capture Yes 
Location Heatmaps No 
Loyalty Program Yes 
Review Platform Integration Yes 
SMS Marketing Yes 
Social Media Integration Yes 
Surveys Yes 
Time Limited WiFi Yes 
Trigger Campaigns Yes 

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