Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Bloodhound is an integrated debt collection software solution built specifically for consumer collection agencies that need to simplify daily operations and improve collection performance. The platform centralizes account management, collector workflows, communications, payment processing, reporting, and client access into a single system designed for operational efficiency. Its suite of complementary products includes Account Advantage for online payments, NexTask for omnichannel communications, Data Exchange for automated client file imports, ClientConnect for customer reporting, and ViewPoint for customizable business intelligence. The software is designed to reduce manual work while helping agencies stay organized, responsive, and compliant throughout the collections process. ROYDAN supports customers with guided implementation, hands-on training, and extensive onboarding to minimize disruption when adopting the platform. Ongoing technical support is provided by experienced staff who respond quickly to customer questions and operational needs. As an employee-owned organization, the company emphasizes long-term customer relationships rather than transactional software sales. Bloodhound combines purpose-built collections technology with personalized service to help agencies increase productivity, improve reporting, and deliver better experiences for both clients and consumers.
Description
The system features an automated collector for managing debt sorting and allocation, a sales automation tool for enhancing client interactions, a comprehensive trust accounting solution that encompasses detailed balancing, various statement formats, time periods, and holdback procedures, along with an extensive array of statistics and reporting functions. Additionally, it offers automated forwarding and updating options, secure remote access for clients, integrated capabilities for credit reporting, data transfers tailored to individual clients, options for either in-house notice printing or outsourcing, and the ability to connect with skip tracing and dialing systems for improved efficiency. This robust suite is designed to streamline operations and enhance overall user experience.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ROYDAN Enterprises
Website
bloodhoundsolutions.com
Vendor Details
Company Name
Porcupine Computer Systems
Country
Canada
Website
www.porcupinecomputers.com
Product Features
Debt Collection
Agency Management
No
Auto Dialer
No
Automated Notices
No
Callback Scheduling
No
Client Management
Yes
Commission Management
Yes
Compliance Management
Yes
Contact Management
Yes
Credit Bureau Reporting
No
In-House Collections
No
Payment Plans
Yes
Transaction Management
No
Product Features
Debt Collection
Agency Management
No
Auto Dialer
No
Automated Notices
No
Callback Scheduling
No
Client Management
Yes
Commission Management
No
Compliance Management
No
Contact Management
No
Credit Bureau Reporting
No
In-House Collections
No
Payment Plans
No
Transaction Management
Yes