Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Blocks Online is a robust and acclaimed cloud-based platform for block management, tailored to assist residential managing agents and property management firms in effectively handling service charges, ground rents, leaseholder funds, supplier invoices, and various crucial financial and operational functions from any internet-enabled device. It encompasses essential features for managing demands, recording receipts, processing supplier accounts, and generating up-to-the-minute financial reports, while also offering additional modules such as the Property Portal, which allows leaseholders and property owners to access their account information, important documents, report issues, and receive notifications. Furthermore, the platform includes a Ticketing module designed to monitor maintenance tasks, repairs, and building-related activities, complete with the ability to add attachments, comments, and maintain audit logs. Additionally, it features a Credit Control module aimed at addressing late payments and enhancing cash flow through automated reminder letters and systematic case tracking, ensuring a holistic approach to property management. This comprehensive tool not only streamlines operations but also fosters better communication between managing agents and property owners.
Description
Resident is an effective management software for property blocks, equipped with a range of time-efficient features including automatic bank transaction integration, BACS payment templates, bulk supplier invoice uploads, an online invoice approval system, digital end-of-year service charge packs, and comprehensive financial reporting. The inclusion of leaseholder logins fosters transparency and enhances communication with residents through an integrated email messaging system, enabling quick exchanges of information. Users can manage repairs by receiving, assigning, tagging, and tracking progress seamlessly. Accessible from any location on any device through any web browser, the platform supports unlimited users without the need for costly servers or complicated networks, only requiring a straightforward and secure login. In response to client feedback regarding the overwhelming volume of phone calls, emails, and various forms of correspondence, we have developed a centralized solution to streamline communication and simplify order management. The introduction of a ticketing system allows you to efficiently record, categorize, and address all inquiries, providing a more organized approach to managing resident concerns.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$136.27 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Blocks Online
Founded
2013
Country
United Kingdom
Website
blocksonline.co.uk
Vendor Details
Company Name
Resident
Founded
2013
Country
United Kingdom
Website
resident.uk.com
Product Features
Rental Property Management
Credit Check
No
Expense Management
No
Online Payments
No
Owner Portal
No
Tax Management
No
Tenant Management
No
Tenant Portal
No
Tenant Screening
No
Vacancy Tracking
No
Website Management
No
Product Features
Real Estate Agency
Calendar Management
Yes
Client / Property Matching
Yes
Client Database
Yes
Commission Management
Yes
Contact Management
Yes
Contract Management
Yes
Email Marketing
Yes
Flyer / Catalog Printing
Yes
Lead Management
Yes
Listing Management
Yes
Property Database
Yes
Website Management
Yes
Alternatives
Alternatives
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