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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Blocks Online is a robust and acclaimed cloud-based platform for block management, tailored to assist residential managing agents and property management firms in effectively handling service charges, ground rents, leaseholder funds, supplier invoices, and various crucial financial and operational functions from any internet-enabled device. It encompasses essential features for managing demands, recording receipts, processing supplier accounts, and generating up-to-the-minute financial reports, while also offering additional modules such as the Property Portal, which allows leaseholders and property owners to access their account information, important documents, report issues, and receive notifications. Furthermore, the platform includes a Ticketing module designed to monitor maintenance tasks, repairs, and building-related activities, complete with the ability to add attachments, comments, and maintain audit logs. Additionally, it features a Credit Control module aimed at addressing late payments and enhancing cash flow through automated reminder letters and systematic case tracking, ensuring a holistic approach to property management. This comprehensive tool not only streamlines operations but also fosters better communication between managing agents and property owners.

Description

Resident is an effective management software for property blocks, equipped with a range of time-efficient features including automatic bank transaction integration, BACS payment templates, bulk supplier invoice uploads, an online invoice approval system, digital end-of-year service charge packs, and comprehensive financial reporting. The inclusion of leaseholder logins fosters transparency and enhances communication with residents through an integrated email messaging system, enabling quick exchanges of information. Users can manage repairs by receiving, assigning, tagging, and tracking progress seamlessly. Accessible from any location on any device through any web browser, the platform supports unlimited users without the need for costly servers or complicated networks, only requiring a straightforward and secure login. In response to client feedback regarding the overwhelming volume of phone calls, emails, and various forms of correspondence, we have developed a centralized solution to streamline communication and simplify order management. The introduction of a ticketing system allows you to efficiently record, categorize, and address all inquiries, providing a more organized approach to managing resident concerns.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$136.27 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Blocks Online

Founded

2013

Country

United Kingdom

Website

blocksonline.co.uk

Vendor Details

Company Name

Resident

Founded

2013

Country

United Kingdom

Website

resident.uk.com

Product Features

Rental Property Management

Credit Check No 
Expense Management No 
Online Payments No 
Owner Portal No 
Tax Management No 
Tenant Management No 
Tenant Portal No 
Tenant Screening No 
Vacancy Tracking No 
Website Management No 

Product Features

Real Estate Agency

Calendar Management Yes 
Client / Property Matching Yes 
Client Database Yes 
Commission Management Yes 
Contact Management Yes 
Contract Management Yes 
Email Marketing Yes 
Flyer / Catalog Printing Yes 
Lead Management Yes 
Listing Management Yes 
Property Database Yes 
Website Management Yes 

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