Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
blockHQ offers a revolutionary service orchestration platform that transforms facility management knowledge. Through the blockHQ platform, property managers and owners can effectively monitor building conditions, assign work orders and schedules to staff and contractors, and engage with tenants and occupants in a more streamlined manner. The system for submitting complaints or service requests has been crafted to be intuitive and accessible, recognizing the generally low computer literacy levels within the facilities management sector today. Every request and work order approval made via the blockhq.io platform comes with all necessary details, clearly illustrating the steps taken throughout the process. Our services cater to a wide range of professionals, including building managers, property managers, asset managers, and maintenance supervisors. With blockHQ's integrated suite, property managers gain an additional layer of oversight on service quality and usage while prioritizing customer satisfaction. Ultimately, our platform not only simplifies management duties but also enhances the overall experience for both managers and tenants alike.
Description
Originally developed as an internal solution for several years, iTms has evolved into a comprehensive system that oversees the entire maintenance workflow, seamlessly transitioning from the initial reporting of faults to the final invoicing in a clear and auditable manner. This web-based platform offers attractive entry costs along with highly competitive incremental expenses, ensuring infinite scalability for users. While iTms boasts a user-friendly interface, it excels in managing service delivery efficiently, encompassing diagnosis, dispatching, and routing to optimize productivity and control costs effectively. Integrated with Google Maps, the system allows users to assign specific locations to each task while also providing real-time updates on user locations. Additionally, users can attach images and videos to tasks, serving as both documentation of issues and proof of task completion, enhancing overall accountability and communication throughout the maintenance process. This flexibility and functionality make iTms an invaluable tool for organizations looking to streamline their maintenance operations.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BlockHQ
Founded
2017
Country
Australia
Website
blockhq.io/products-services/platform/
Vendor Details
Company Name
iTms
Website
itms.uk
Product Features
Building Maintenance
Asset Tracking
No
Commercial Properties
No
Customer Database
No
Dispatch Management
No
Inventory Management
No
Job Costing
No
Job Management
No
Maintenance Scheduling
No
Residential Properties
No
Routing
No
Scheduling
No
Work Order Management
No
Product Features
Building Maintenance
Asset Tracking
No
Commercial Properties
No
Customer Database
No
Dispatch Management
No
Inventory Management
No
Job Costing
No
Job Management
No
Maintenance Scheduling
No
Residential Properties
No
Routing
No
Scheduling
No
Work Order Management
No