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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

blockHQ offers a revolutionary service orchestration platform that transforms facility management knowledge. Through the blockHQ platform, property managers and owners can effectively monitor building conditions, assign work orders and schedules to staff and contractors, and engage with tenants and occupants in a more streamlined manner. The system for submitting complaints or service requests has been crafted to be intuitive and accessible, recognizing the generally low computer literacy levels within the facilities management sector today. Every request and work order approval made via the blockhq.io platform comes with all necessary details, clearly illustrating the steps taken throughout the process. Our services cater to a wide range of professionals, including building managers, property managers, asset managers, and maintenance supervisors. With blockHQ's integrated suite, property managers gain an additional layer of oversight on service quality and usage while prioritizing customer satisfaction. Ultimately, our platform not only simplifies management duties but also enhances the overall experience for both managers and tenants alike.

Description

Welcome serves as the core of the accommodation facility, acting as the primary system for conducting and overseeing all operations. Front office tasks, ranging from quotations to checkouts, can be executed through a straightforward and user-friendly interface. Additionally, back office processes are efficiently managed due to software tools that enable centralized control over all hardware devices and building automation systems within the hotel. Furthermore, when set up in multi-property mode, the software provides a consolidated view of availability and tape charts for various properties, facilitating straightforward entry or modification of reservations across all businesses. The reservation management process, from initial inquiries to the final checkout, remains both simple and intuitive, with numerous automated features designed to enhance front office efficiency while significantly reducing the likelihood of errors. This integration not only improves operational efficiency but also enhances the overall guest experience by streamlining communication and service delivery.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Lybra Assistant No 
MyForecast No 
RateBoard No 
TokyDigital No 
Vikey No 

Integrations

Lybra Assistant Yes 
MyForecast Yes 
RateBoard Yes 
TokyDigital Yes 
Vikey Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BlockHQ

Founded

2017

Country

Australia

Website

blockhq.io/products-services/platform/

Vendor Details

Company Name

Passepartout

Founded

1989

Country

San Marino

Website

www.passepartoutsoftware.com/software/horeca/hotels

Product Features

Building Maintenance

Asset Tracking No 
Commercial Properties No 
Customer Database No 
Dispatch Management No 
Inventory Management No 
Job Costing No 
Job Management No 
Maintenance Scheduling No 
Residential Properties No 
Routing No 
Scheduling No 
Work Order Management No 

Product Features

Hospitality Property Management

Built-in Accounting Yes 
CRM Yes 
Catering No 
Employee Management No 
Extended Stay Yes 
Front Office Management Yes 
GDS / OTA Integration Yes 
Group Management No 
Guest Experience (GEM) No 
Housekeeping Management Yes 
Loyalty Program No 
Maintenance Management Yes 
Marketing Automation Yes 
Marketing Management No 
Multi-Property Yes 
Online Booking Yes 
Point of Sale (POS) Yes 
Reservations Management Yes 
Reviews Management Yes 
Single Property Yes 
Vacation Rental No 

Online Banking

Brokerage No 
Cash Management No 
Chat / Messaging No 
Credit Card Management No 
Electronic Statements No 
Fraud Detection No 
Loan Management No 
Marketing Automation No 
Retail Banking No 
Single Sign On No 
Transaction Monitoring No 

Reservations

Activities Booking No 
Booking Notes No 
CRM No 
Customer Support No 
Group Reservations No 
Guest Management No 
Payment Processing No 
Promotions Management No 
Rate Management No 
Room Booking Management No 
Third Party Booking No 

Revenue Management

Competitor Analysis No 
Dynamic Pricing No 
For Airlines No 
For Hospitality Industry No 
Forecasting No 
Inventory Control No 
Price Optimization No 
Recommendation Engine No 
Yield Management No 

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