Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
blockHQ offers a revolutionary service orchestration platform that transforms facility management knowledge. Through the blockHQ platform, property managers and owners can effectively monitor building conditions, assign work orders and schedules to staff and contractors, and engage with tenants and occupants in a more streamlined manner. The system for submitting complaints or service requests has been crafted to be intuitive and accessible, recognizing the generally low computer literacy levels within the facilities management sector today. Every request and work order approval made via the blockhq.io platform comes with all necessary details, clearly illustrating the steps taken throughout the process. Our services cater to a wide range of professionals, including building managers, property managers, asset managers, and maintenance supervisors. With blockHQ's integrated suite, property managers gain an additional layer of oversight on service quality and usage while prioritizing customer satisfaction. Ultimately, our platform not only simplifies management duties but also enhances the overall experience for both managers and tenants alike.
Description
Enhance the efficiency of your tenant service requests with IMPAK’s highly regarded online Tenant Portal. Seamlessly manage all communications between tenants and your team, ensuring a smooth flow of information. Leverage IMPAK to coordinate with all key stakeholders, allowing for quick and precise service delivery to residents. Motivate your staff to recognize issues within your properties and attach images to IMPAK work orders for clearer representations of concerns. With the IMPAK app readily accessible on their mobile devices, property managers and technicians can collaborate effectively to proactively address numerous challenges. IMPAK supports robust preventive maintenance approaches tailored to different property types and scenarios. With its sustainable, adaptable, and user-friendly setup, IMPAK streamlines operations by fully automating processes that empower your team to create personalized schedules, optimizing labor utilization. Effectively oversee tenant requests, preventive upkeep, and inspection work orders to maintain high standards of service. The comprehensive capabilities of IMPAK ensure that your property management operations run smoothly and efficiently, ultimately benefiting both staff and tenants alike.
API Access
Has API
Yes
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
BlockHQ
Founded
2017
Country
Australia
Website
blockhq.io/products-services/platform/
Vendor Details
Company Name
Impak Solutions
Founded
2000
Country
United States
Website
www.impaksolutions.com
Product Features
Building Maintenance
Asset Tracking
No
Commercial Properties
No
Customer Database
No
Dispatch Management
No
Inventory Management
No
Job Costing
No
Job Management
No
Maintenance Scheduling
No
Residential Properties
No
Routing
No
Scheduling
No
Work Order Management
No
Product Features
Building Maintenance
Asset Tracking
No
Commercial Properties
No
Customer Database
No
Dispatch Management
No
Inventory Management
No
Job Costing
No
Job Management
No
Maintenance Scheduling
No
Residential Properties
No
Routing
No
Scheduling
No
Work Order Management
No
Maintenance Management
Asset Tracking
No
Billing & Invoicing
Yes
Calibration Management
Yes
Dispatch Management
Yes
Inventory Control
Yes
Inventory Management
Yes
Key & Lock Management
Yes
Mobile Access
Yes
Planning Calendar
Yes
Predictive Maintenance
Yes
Preventive Maintenance
Yes
Purchasing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes