Average Ratings 3 Ratings
Average Ratings 3 Ratings
Description
Companies can use Blitzz Remote Support, to do more, increase profits, improve customer satisfaction, and avoid frustrating users with complicated software. There is a need for change in the customer support industry. Remote video support platforms can help you stand out from the crowd. Blitzz has helped businesses save time and money, while increasing customer satisfaction. To believe it, you have to see it. Remote Support, solves problems in a wide variety of industries. See how Blitzz can help companies achieve more. Remote support tools have been a problem in the past. They failed to provide the necessary tools and experience for a successful support team.
Description
VSight Remote is an industrial remote collaboration platform powered by Augmented Reality for remote service, maintenance, and training. It allows frontline workers to connect and get real-time support from remote experts whenever needed. Typical use case scenarios are service, maintenance and repair operations, audits, and remote training. Augmented Reality technology takes remote collaboration to another level. Annotate live video streams, pdf manuals, or images and visualize 3D objects in your real work environment.
With VSight Remote, remote team members can work as if they are at the physical point of service. Experts can see what field workers see and guide with precise visual annotations like shapes, signs, arrows, and text that can be placed on the technicians' live stream view, on images, or pdf documents.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Salesforce
Yes
Accela
Yes
Freshdesk
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Microsoft Azure
No
Salesforce Agentforce Service
Yes
ServiceNow
Yes
ServiceTitan
Yes
Zendesk
Yes
Integrations
Salesforce
Yes
Accela
No
Freshdesk
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Microsoft Azure
Yes
Salesforce Agentforce Service
No
ServiceNow
No
ServiceTitan
No
Zendesk
No
Pricing Details
$35/user/month
Free Trial
Yes
Free Version
Yes
Pricing Details
Contact VSight for pricing details.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Blitzz Remote Support
Founded
2016
Country
United States
Website
www.blitzz.co
Vendor Details
Company Name
VSight
Founded
2019
Country
Lithuania
Website
www.vsight.io
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
Yes
Contract Management
No
Customer Database
No
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
No
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Product Features
Augmented Reality
3D Objects
Yes
3D Product Visualization
Yes
Application Development
No
Content Creation
No
Cross-Device Publishing
Yes
Drag & Drop
Yes
For Mapping
No
For Sales
Yes
For Training / Education
Yes
Object Recognition
No
Simulation
No
Usage Tracking / Analytics
Yes
Virtual Reality
No
Remote Support
Diagnostic Tools
Yes
File Transfer
Yes
Live Chat
Yes
Real-time Chat
Yes
Remote Control
Yes
Screen Sharing
Yes
Session Recording
Yes
Session Transfer
Yes
Surveys & Feedback
Yes
Remote Work
Collaboration
Yes
Credential Management
Yes
Electronic Signature
No
Employee Monitoring
Yes
Live Chat
Yes
Meeting Management
Yes
Project Management
Yes
Remote Access
Yes
Remote Support
Yes
Screen Sharing
Yes
Softphone
Yes
Task Management
Yes
Time Zone Tracking
Yes
Video Chat
Yes
Web Conferencing
Yes