Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Achieve a remarkable 99% accuracy rate in your CMDB data and ensure that it remains consistently high. Eliminate the time taken to determine source systems for incidents, effectively bringing it down to zero. Attain full visibility into risks and SLA exposure to better manage potential issues. Streamline service billing processes to avoid under billing and clawbacks, while also minimizing the need for manual billing and validation efforts. Cut down on maintenance and licensing expenses related to decommissioned and unsupported assets. Foster trust and transparency by significantly reducing major incidents and accelerating outage resolution times. Address the constraints of Discovery tools and enhance integration across your entire IT infrastructure. Promote collaboration between ITSM and ITOM teams by merging various IT data sets into a cohesive framework. Achieve a comprehensive understanding of your IT landscape through ongoing CI validation from the widest array of data sources. Blazent ensures data quality and integrity through a commitment to 100% data accuracy, transforming all your IT and OT data from the most extensive sources in the industry into reliable, trusted information. This holistic approach not only optimizes your operations but also empowers your organization to make informed decisions with confidence.

Description

ZIF transforms IT Operations by shifting the focus from a reactive to a proactive approach, facilitating seamless IT processes. It features a unified command interface that consolidates data from various monitoring tools and devices, supported by over 100 plugins. This setup delivers actionable insights on events, helping to minimize infrastructure noise by correlating events and reducing false alarms. Additionally, it aids in swiftly identifying root causes by utilizing infrastructure and application heat maps for quicker issue detection. With the aid of predictive analytics, potential problems are forecasted before they can cause significant disruptions, employing both supervised and unsupervised machine learning techniques. The system also logs incidents in the IT Service Management (ITSM) tool while ensuring that the appropriate personnel are notified through the Virtual Supervisor. Furthermore, it automates repetitive tasks and complex workflows, enhancing overall efficiency. The benefits include comprehensive visibility across the enterprise, improved operational efficiency through noise reduction, and the ability to proactively identify risks based on patterns without relying on a Configuration Management Database (CMDB). Consequently, organizations can achieve faster Mean-Time-To-Repair (MTTR) and maintain a more resilient IT infrastructure overall.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Apica No 
Cherwell Software No 
Connect No 
Dynatrace No 
ManageEngine ServiceDesk Plus No 
Microsoft Azure No 
Microsoft Outlook No 
New Relic No 
OTRS No 
ServiceNow No 
SolarWinds Service Desk No 
SysAid No 
Workplace from Meta No 

Integrations

Apica Yes 
Cherwell Software Yes 
Connect Yes 
Dynatrace Yes 
ManageEngine ServiceDesk Plus Yes 
Microsoft Azure Yes 
Microsoft Outlook Yes 
New Relic Yes 
OTRS Yes 
ServiceNow Yes 
SolarWinds Service Desk Yes 
SysAid Yes 
Workplace from Meta Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$5 per user, per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Blazent

Founded

2000

Country

United States

Website

www.blazent.com

Vendor Details

Company Name

GAVS Technologies

Founded

1998

Country

United States

Website

zif.ai

Product Features

Data Quality

Address Validation No 
Data Deduplication No 
Data Discovery No 
Data Profililng No 
Master Data Management No 
Match & Merge No 
Metadata Management No 

Product Features

Application Performance Monitoring (APM)

Baseline Manager Yes 
Diagnostic Tools Yes 
Full Transaction Diagnostics Yes 
Performance Control Yes 
Resource Management No 
Root-Cause Diagnosis Yes 
Server Performance Yes 
Trace Individual Transactions Yes 

Artificial Intelligence

Chatbot No 
For Healthcare Yes 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics Yes 
Process/Workflow Automation Yes 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Incident Management

Audit Trail No 
Corrective Actions (CAPA) No 
Disaster Recovery No 
IT Incident Management No 
Incident Reporting Yes 
OSHA Compliance No 
Root-Cause Diagnosis No 
Safety Management No 
Task Management No 
Ticket Management No 

Alternatives

D&B Connect Reviews

D&B Connect

Dun & Bradstreet

Alternatives

CloudFabrix Reviews

CloudFabrix

CloudFabrix Software
Site24x7 Reviews

Site24x7

ManageEngine
DataTrust Reviews

DataTrust

RightData