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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Bland is an innovative platform that leverages artificial intelligence to streamline phone communications for businesses, offering convincingly human-like conversational agents capable of managing various tasks such as sales, scheduling, and customer service. Its robust, self-hosted infrastructure guarantees swift response times, impressive uptime of 99.99%, and stringent security measures. The platform empowers companies to develop tailored phone agents that can communicate in multiple languages, navigate intricate workflows, and seamlessly connect with current systems. By providing affordable and scalable AI solutions, Bland assures enterprises that their calls are conducted effectively while maintaining a personalized and natural tone. Additionally, this technology not only enhances operational efficiency but also significantly improves customer engagement through its advanced capabilities.

Description

Introducing the world's pioneering autonomous contact center that delivers continuous, adaptable capacity for every customer interaction through advanced voice AI technology. Address customer concerns over the phone with seamless, lifelike AI-driven dialogues that effectively comprehend customer intent, leading to swift resolutions. Instantly respond to every incoming call and eliminate waiting times with round-the-clock service accessible at any time and from any location. Adjust your customer service capabilities up or down effortlessly without incurring excessive costs, needing to train additional agents, outsourcing, or preparing for seasonal shifts. Significantly lower your customer service expenses by only paying for the services you utilize, avoiding long-term commitments to capacity. Monitor overall customer satisfaction, analyze average handling times, and identify emerging trends such as competitor mentions, product defects, and upselling possibilities, enabling you to enhance your service like never before. This innovative approach not only streamlines processes but also empowers businesses to make data-driven decisions for continuous improvement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon Connect
Avaya Aura
Beam AI
C#
Five9
Google Sheets
Java
JavaScript
Kustomer
NICE CXone Mpower
PHP
Salesforce
ServiceNow
Shopify
Twilio Flex
UJET
Unbounce
Webflow
Zapier
Zendesk

Integrations

Amazon Connect
Avaya Aura
Beam AI
C#
Five9
Google Sheets
Java
JavaScript
Kustomer
NICE CXone Mpower
PHP
Salesforce
ServiceNow
Shopify
Twilio Flex
UJET
Unbounce
Webflow
Zapier
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bland AI

Founded

2023

Country

United States

Website

bland.com

Vendor Details

Company Name

Replicant

Founded

2017

Country

United States

Website

www.replicant.com

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Alternatives

Alternatives

AI Receptionist Reviews

AI Receptionist

0x4D2 LLC