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Description

Our Virtual Terminal provides a range of built-in features, including custom fields, pre-filled values through field mappings, and automatically deployed buttons. It also incorporates an automatic reattempt mechanism that tracks the number of attempts, allowing you to tailor your business processes via Process Builder. Each time a reattempt is made, you have the option to notify your customer with an email requesting a new card, generate tasks, produce reports, and more. Additionally, roll-up fields are automatically assigned to Transaction Parents, which assists users in monitoring total amounts easily. If refunds occur, retained revenue is computed automatically for each transaction, further enhancing efficiency. With these features, setup time and expenses are significantly minimized. Moreover, you can manage receipts effortlessly without coding by utilizing Workflow or Process Builder, enabling distinct receipts for each company based on the logic you establish through point-and-click. Furthermore, by leveraging custom settings and custom metadata, you can conveniently handle reattempt configurations, Apex validations, field population of terminals, and additional functionalities—all without requiring any programming skills.

Description

Our outsourcing platform effectively oversees your outbound calling initiatives using an advanced technology framework, artificial intelligence, and readily available telecallers. Begin welcoming new clients to your platform and initiate their onboarding process smoothly. Support and educate your customers throughout their entire onboarding experience to minimize drop-off rates. Engage with your gig workforce consistently and onboard them effectively to enhance retention and boost productivity. Mitigate interruptions in your delivery cycle by proactively contacting leads to verify whether a reattempt at delivery is necessary and to ensure accurate address capture. Elevate your customer experience and decrease return-to-origin rates by reaching out to customers via calls to confirm cash-on-delivery orders and eliminate duplicates. Additionally, streamline the process of scheduling appointments for your sales team to save both time and resources, ensuring a more efficient workflow overall. This comprehensive approach not only optimizes operations but also strengthens customer relationships.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 
Authorize.Net Yes 
Braintree Yes 
CardConnect Yes 
Cybersource Yes 
Freshsales No 
LeadSquared No 
Pipedrive No 
Plaid Yes 
Stripe Yes 
TouchNet Payment Systems Yes 
Worldpay Yes 

Integrations

Salesforce Yes 
Authorize.Net No 
Braintree No 
CardConnect No 
Cybersource No 
Freshsales Yes 
LeadSquared Yes 
Pipedrive Yes 
Plaid No 
Stripe No 
TouchNet Payment Systems No 
Worldpay No 

Pricing Details

$575 per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Blackthorn.io

Founded

2015

Country

United States

Website

www.blackthorn.io/payments

Vendor Details

Company Name

SquadStack

Founded

2013

Country

India

Website

www.squadstack.com

Product Features

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments No 
Online Payments No 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

Campaign Management

Channel Management No 
Contact Database No 
Email Marketing No 
Event Triggered Actions No 
Lead Management No 
Multi-Campaign No 

Data Science

Access Control No 
Advanced Modeling No 
Audit Logs No 
Data Discovery No 
Data Ingestion No 
Data Preparation No 
Data Visualization No 
Model Deployment No 
Reports No 

Sales Intelligence

CRM Integration No 
Data Cleaning No 
Data Enrichment No 
Data Import/Export No 
Data Mining No 
Data Verification No 
Email Integration No 
Lead Scoring No 
List Building No 
Performance Management No 
Pipeline Management No 
Predictive Modeling/Analytics No 
Prospecting Tools No 
Reporting/Analytics No 
Sales Forecasting No 

Telemarketing

Auto Dialer No 
CRM No 
Call Logging No 
Call Recording No 
Call Routing No 
Call Scripting No 
IVR / Voice Recognition No 
Inbound Call Center No 
Lead Distribution No 
Outbound Call Center No 

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