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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Given the variety of endpoints such as smartphones, tablets, laptops, and other devices with distinct ownership models and operating systems, it is crucial for organizations to maintain oversight and control across their entire ecosystem. BlackBerry® provides solutions that enable employees to have their preferred devices while ensuring robust security measures are in place. As employees increasingly desire the freedom to utilize their own smartphones for work purposes, securely facilitating this choice can lead to cost savings and improved employee satisfaction. A well-rounded Mobile Device Management strategy should offer the necessary flexibility to adapt to your evolving mobility requirements. With BlackBerry’s solutions, you can implement MDM in a secure manner tailored to your organization's specific needs, empowering both your workforce and your operational efficiency. Furthermore, as technology continues to advance, having a dynamic approach to device management will become even more critical for sustaining productivity and innovation within the workplace.

Description

TeamViewer DEX helps organizations create frustration-free digital experiences by identifying IT issues early and resolving them before users even notice. Its always-on analytics track performance across devices, applications, networks, and user behaviors to pinpoint bottlenecks in real time. IT teams can automate quick fixes, streamline workflows, and focus on strategic initiatives instead of reacting to endless tickets. Employees benefit from fewer disruptions, faster response times, and better support—whether in the office or working remotely. With improved patch success rates, lower incident volume, and early detection of anomalies, organizations strengthen their security posture. DEX also scales seamlessly, allowing IT teams to manage thousands of endpoints without additional strain. Businesses using TeamViewer DEX reduce IT costs, shorten resolution times, and achieve measurable productivity gains. The result is a reliable, efficient, and experience-centric IT environment.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Axonius No 
Azure Virtual Desktop No 
Citrix DaaS No 
IGEL No 
Lucidum Yes 
ServiceNow No 

Integrations

Axonius Yes 
Azure Virtual Desktop Yes 
Citrix DaaS Yes 
IGEL Yes 
Lucidum No 
ServiceNow Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BlackBerry

Founded

1984

Country

Canada

Website

www.blackberry.com/us/en/products/blackberry-uem

Vendor Details

Company Name

TeamViewer

Founded

2005

Country

Germany

Website

www.teamviewer.com/en-us/products/dex/

Product Features

Mobile Device Management (MDM)

Automatic Device Recognition No 
Data Management No 
Deployment Management No 
Inventory Management No 
Maintenance Utilities No 
Procurement Management No 
Remote Update / Installation No 
Software Management No 
Synchronization Management No 
Wireless Network Support No 

Alternatives

Alternatives

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