Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

BlackBeltHelp offers OneStop, a premier SaaS platform for higher education that leverages artificial intelligence and predictive analytics, currently utilized by more than 200 institutions and serving over 6 million students. By collaborating with BlackBeltHelp, colleges and universities can deliver a customer service experience akin to that of Amazon, enhancing student retention and boosting enrollment figures. In addition, BlackBeltHelp extends its services to school districts and healthcare organizations, ensuring a broader impact. The platform centralizes relevant information for students across various inquiries, effectively minimizing the volume of help desk interactions. With technology-driven, personalized support available 24/7, it fosters success for both students and institutions. Furthermore, it implements conversational AI to enhance self-service capabilities, thereby better assisting institutions and their students. To further engage students, a customized outbound SMS campaign is utilized, delivering targeted information that encourages them to take meaningful actions. This comprehensive approach ensures that all educational stakeholders benefit from efficient communication and support systems.

Description

Created to meet the evolving demands of the education sector, Workday Student is here to support the significant transformations occurring in this field. As education undergoes rapid changes, our platform is designed to unify your entire institution, enhancing the experiences of both students and administrators alike. Focused on student engagement, we ensure that you connect with students during crucial moments through a variety of tools, including alerts and email campaigns, enabling a unique and impactful experience. With a foundation built for flexibility, our system accommodates the diverse needs of today's learners, allowing you to adapt your offerings effectively. By leveraging data insights, you can proactively respond to changes, as our student system is integrated with finance, HR, and planning, providing real-time visibility across your campus. Moreover, we optimize your operational efficiency by automating processes wherever possible, allowing you to concentrate on what truly matters: fostering student success and well-being. In this way, Workday Student empowers educational institutions to thrive in a dynamic environment.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Coursedog No 
EasyLlama No 
EduTranscript No 
Element451 No 
LinkedIn Learning No 
Mazévo No 
OperationsCommander No 
Pathify No 
RadiantOne No 
Scholarship Manager No 
StarRez No 

Integrations

Coursedog Yes 
EasyLlama Yes 
EduTranscript Yes 
Element451 Yes 
LinkedIn Learning Yes 
Mazévo Yes 
OperationsCommander Yes 
Pathify Yes 
RadiantOne Yes 
Scholarship Manager Yes 
StarRez Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BlackBeltHelp

Founded

2012

Country

United States

Website

www.blackbelthelp.com

Vendor Details

Company Name

Workday

Founded

2005

Country

United States

Website

www.workday.com/en-us/products/student/overview.html

Product Features

Artificial Intelligence

Chatbot Yes 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat Yes 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Higher Education

Admissions Management Yes 
Alumni Management No 
Assessment Management No 
Curriculum Management No 
Faculty / Staff Management No 
Financial Aid Management Yes 
Fundraising Management No 
Housing Management No 
Scheduling No 
Student Information / Records No 
Student Portal No 

Product Features

Higher Education

Admissions Management No 
Alumni Management No 
Assessment Management No 
Curriculum Management No 
Faculty / Staff Management No 
Financial Aid Management No 
Fundraising Management No 
Housing Management No 
Scheduling No 
Student Information / Records No 
Student Portal No 

Student Information System

Attendance Tracking Yes 
Class Registration No 
Class Schedule No 
Classroom Management Yes 
Electronic Assignments & Tests Yes 
Financial Aid Management Yes 
Gradebook Yes 
Higher Education No 
Online Payments Yes 
Parent Portal No 
Progress Reports Yes 

Alternatives

Alternatives

Wisenet Reviews

Wisenet

Adapt IT
Academia ERP Reviews

Academia ERP

Academia By Serosoft