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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Black Crow is dedicated to making artificial intelligence accessible for businesses of all sizes. Our initial offering enhances paid marketing efforts for direct-to-consumer (DTC) brands through the use of predictive audience insights. Over 250 DTC merchants are already leveraging Black Crow AI to significantly improve their marketing outcomes. With an impressive 50% increase in customer acquisition at the same media budget, our technology revolutionizes both retargeting and prospecting strategies. Our predictions enhance remarketing return on investment by concentrating on high-value visitors, while also allowing for expanded prospecting by tapping into new audience segments. By simplifying and automating your marketing campaigns, we help elevate your advertising performance through the power of machine learning predictions. Experience a transformation in your paid marketing strategy with the help of Black Crow’s predictive audience capabilities. Utilizing our patented technology, we provide real-time customer value predictions across more than 100 DTC and eCommerce platforms. We empower eCommerce merchants to rapidly enhance their paid marketing effectiveness and achieve substantial growth. Plus, you can integrate our solution in just minutes using one of our convenient tag manager templates, ensuring a seamless start to your marketing transformation. Don't miss the opportunity to embrace the future of marketing with Black Crow.

Description

Your contact center represents a significant, often overlooked asset for your organization, serving as a continuous source of valuable insights from customer interactions. PrediCX is an innovative AI platform designed to harness this potential by providing predictive insights and automating processes across various communication channels to improve both customer experience and service efficiency. By leveraging AI, businesses can extract predictive insights from every interaction, regardless of the medium used, enabling tailored recommendations that drive profitability and enhance customer satisfaction. The system offers timely alerts for emerging issues, facilitates automatic coaching, and conducts quality assurance for agents throughout their engagements. Urgent inquiries and complaints can be prioritized effectively, guiding customers towards the most suitable resources. Unlike traditional methods that rely on keywords, AI in PrediCX utilizes conceptual understanding to accurately analyze incoming feedback, ensuring that no customer opinion is neglected. It automates the triage of queries from digital platforms, classifies them efficiently, supports agents in real-time, and boosts the capabilities of chatbots for improved service delivery. This approach not only streamlines operations but also fosters a culture of responsiveness and continuous improvement in customer interactions.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Analytics
Cordial
Dynamic Yield
Facebook
Facebook Ads
Freshdesk
Google Ads
Google Analytics
Google Shopping
Heap
Meta Audience Network
Microsoft Advertising
Outbrain
Recharge
SAP Business One
SAP Store
Snapchat
Taboola
The Trade Desk
TikTok

Integrations

Adobe Analytics
Cordial
Dynamic Yield
Facebook
Facebook Ads
Freshdesk
Google Ads
Google Analytics
Google Shopping
Heap
Meta Audience Network
Microsoft Advertising
Outbrain
Recharge
SAP Business One
SAP Store
Snapchat
Taboola
The Trade Desk
TikTok

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$495 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Black Crow AI

Country

United States

Website

www.blackcrow.ai/

Vendor Details

Company Name

Warwick Analytics

Founded

2011

Country

United Kingdom

Website

www.warwickanalytics.com

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Product Features

Machine Learning

Deep Learning
ML Algorithm Library
Model Training
Natural Language Processing (NLP)
Predictive Modeling
Statistical / Mathematical Tools
Templates
Visualization

Predictive Analytics

AI / Machine Learning
Benchmarking
Data Blending
Data Mining
Demand Forecasting
For Education
For Healthcare
Modeling & Simulation
Sentiment Analysis

Text Mining

Boolean Queries
Document Filtering
Graphical Data Presentation
Language Detection
Predictive Modeling
Sentiment Analysis
Summarization
Tagging
Taxonomy Classification
Text Analysis
Topic Clustering

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