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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

A Unified Solution for Operations, Monitoring, and Analytics. With over 80 features integrated into a single platform, you can enhance the efficiency and security of your BizTalk Server monitoring and administration. BizTalk360 becomes essential if you encounter any of these issues in your BizTalk Server Environment. My BizTalk Server can unexpectedly go offline for various reasons, and I often only find out when a colleague or manager calls to inform me. We depend heavily on our BizTalk Administrators to handle simple tasks such as enabling ports, starting orchestrations, and enlisting send ports. Unfortunately, there is limited insight into the activities within our BizTalk Server Environments. Additionally, tracking the flow of messages through the BizTalk server proves to be challenging. There is also a significant lack of auditing, leaving us unaware of who made changes in the environment. Furthermore, our support team has been granted administrative access to both BizTalk and SQL Servers, raising concerns about security and oversight. Implementing a comprehensive monitoring solution can address these issues and streamline our operations.

Description

Delegating live chat client management and technical support allows businesses to focus on their primary tasks and operations. By leveraging our expertise and support, you can elevate your customer service to new heights. Our customized and affordable packages are designed based on the number of agents you may need for your services, whether charged hourly, per visit, or monthly. Outsourcing your live chat needs to us can result in cost savings of approximately 45-50%. Moreover, utilizing our outsourced live chat support services can significantly increase visitor traffic, thereby boosting your potential customer base. We oversee the entire live chat experience, from installing the chat software to managing updates and maintenance, as well as selecting and training dedicated and skilled personnel. This comprehensive approach ultimately enhances both the quality of customer service and the overall customer experience, ensuring that your clients receive the support they deserve. By choosing us, you can not only improve efficiency but also build stronger relationships with your customers.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Azure Marketplace Yes 
CSS No 
CakePHP No 
Drupal No 
HTML No 
Joomla! No 
MySQL No 
New Relic Yes 
OfficeRecovery Yes 
Omnixx Force Yes 
PHP No 
Salesforce No 
Sugar Connect No 
WordPress No 
jQuery No 

Integrations

Azure Marketplace No 
CSS Yes 
CakePHP Yes 
Drupal Yes 
HTML Yes 
Joomla! Yes 
MySQL Yes 
New Relic No 
OfficeRecovery No 
Omnixx Force No 
PHP Yes 
Salesforce Yes 
Sugar Connect Yes 
WordPress Yes 
jQuery Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

BizTalk360

Country

United States

Website

www.biztalk360.com

Vendor Details

Company Name

Technosys IT Management

Country

India

Website

www.technosysmanagement.com/live_chat.php

Product Features

Server Management

CPU Monitoring No 
Credential Management No 
Database Servers No 
Email Monitoring No 
Event Logs No 
History Tracking No 
Patch Management No 
Scheduling No 
User Activity Monitoring No 
Virtual Machine Monitoring No 

Product Features

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