Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Bizrate Insights serves as a platform designed for capturing customer feedback and enhancing the shopping experience by gathering verified voice-of-customer data at essential phases of the online buying process, which encompasses pre-purchase, purchase, and fulfillment stages. This platform transforms collected data into practical insights, empowering brands to elevate customer satisfaction, enhance retention, and drive growth effectively. Users can send unlimited survey invitations and track critical metrics, including the Net Promoter Score (NPS) and customer journey intelligence, while also benchmarking their performance against competitors to identify areas of friction and potential opportunities for improvement. Additionally, Bizrate Insights offers tools for distributing verified reviews to enhance search engine visibility and bolster brand credibility, alongside dashboards that deliver real-time analytics, promoting data-informed decision-making. The platform also facilitates expert insights analysis and allows for customizable reporting, enabling teams from various sectors such as e-commerce, UX/CX, marketing, and customer support to swiftly detect trends, gauge sentiment, and minimize site abandonment. Ultimately, Bizrate Insights is an invaluable resource for brands striving to refine their customer engagement strategies and achieve sustainable success in a competitive market.
Description
eEndorsements is the complete solution your local service business needs to grow and succeed. Packed with features and automation to your clients and staff will love.
Local Business Directory Listing
Online Appointment Booking
Appointment Waitlist
Appointment Reminders
Mobile Appointment Check In
Appointment Cancellation Policy Management
Seamless Online/Mobile Invoicing and Payments
Accounting Software Integration
Product Inventory
Gratuity Management
Review Collection and Management
Video Reviews
Promotional Offer Campaigns
Gift Cards
SMS Marketing
Event/ Trigger Marketing Automation
Social Media Posting
Contact Management
Team and Multiple Location Management
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Axis LMS
No
Zapier
No
Pricing Details
$450 per month
Free Trial
No
Free Version
Yes
Pricing Details
$49.00/month
Local Business Directory Listing
Online Appointment Booking
Appointment Waitlist
Appointment Reminders
Mobile Appointment Check In
Card On File Appointment Reservation/ Check Out
Appointment Cancellation Policy Management
Online/Mobile Invoicing and Payments
Tablet, Card Reader Compatibility
Accounting Software Integration
Product Inventory
Gratuity Management
Review Collection and Management
Video Reviews
Promotional Offer Campaigns
Gift Cards
SMS Marketing
Event/ Trigger Marketing Automation
Social Media Posting
Contact Management
Team and Multiple Location Management
Online Appointment Booking
Appointment Waitlist
Appointment Reminders
Mobile Appointment Check In
Card On File Appointment Reservation/ Check Out
Appointment Cancellation Policy Management
Online/Mobile Invoicing and Payments
Tablet, Card Reader Compatibility
Accounting Software Integration
Product Inventory
Gratuity Management
Review Collection and Management
Video Reviews
Promotional Offer Campaigns
Gift Cards
SMS Marketing
Event/ Trigger Marketing Automation
Social Media Posting
Contact Management
Team and Multiple Location Management
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Bizrate Insights
Founded
1996
Country
United States
Website
bizrateinsights.com
Vendor Details
Company Name
eEndorsements
Founded
2012
Country
United States
Website
eendorsements.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Experience Management
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Reputation Management
Campaign Management
No
Gamification
No
Response Management
No
Review Generation
No
Review Monitoring
No
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Survey
Custom Survey URLs
No
Data Analysis Tools
No
Email Marketing
No
Mobile Survey
No
Offline Response Collection
No
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
No
Product Features
Billing and Invoicing
Billing Portal
Yes
Contact Database
No
Contingency Billing
No
Customer Portal
No
Customizable Invoices
Yes
Dunning Management
No
Hourly Billing
No
Invoice History
Yes
Mobile Payments
Yes
Multi-Currency
No
Online Invoicing
Yes
Online Payments
Yes
Payment Processing
Yes
Project Billing
No
Recurring/Subscription Billing
No
Service Ticket Billing
Yes
Tax Calculator
Yes
Reputation Management
Campaign Management
No
Gamification
Yes
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
No
White Label
No
Review Management
Campaign Management
No
Dashboard
No
Negative Feedback Management
No
Response Management
No
Review Monitoring
No
Review Notification
No
Review Request
No
Sentiment Analysis
No
Social Sharing
No
White Label
No
Survey
Custom Survey URLs
Yes
Data Analysis Tools
No
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
Yes
Paper Survey
No
Question Branching
No
Question Library
No
Site Intercept Survey
No
Skip Logic
No
Supports Audio / Images / Video
Yes