Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Give your customers and partners the visibility they require to empower them. Your customers and partners can interact with you 24/7 via online portals. This will result in higher customer satisfaction, lower service delivery costs, and increased sales. All account information can be stored in the form Prospects, Customers, and Vendors. The 360-degree page gives you a complete view of your Account's Contacts and Quotes, Work Orders. It also shows Installed Products, Sites, Contract specific documents, and Work Orders. Additional account information, such as billing addresses and shipping addresses, tax information, and contact information, should be kept. Set up approval processes for your quotes and contracts. For potential sales or service orders, provide quotations to your customers. With the most current sales tax tables, automatically calculate your Sales Taxes.

Description

CSOne’s customer service solutions enhance the efficiency of your support operations. Every call to your call center is meticulously recorded and monitored from beginning to end, capturing essential information such as the customer's name, location, and equipment alongside the specifics of their inquiry. Additionally, CSOne’s online calendar boosts the transparency of your technicians' schedules. Technicians receive email notifications for task assignments, ensuring prompt attention to customer needs. The platform oversees a range of field service activities, including initial on-site assessments and repairs. Users can conveniently generate repair quotes and service reports via a mobile printer, facilitating quicker transactions. Furthermore, CSOne effectively oversees the entire sales process, encompassing quotation creation, sales orders, deliveries, billing, and cash collection. By managing documentation tailored to individual business cases, it simplifies the monitoring of task statuses for each case, highlighting pending tasks and quotes that require dispatch. This comprehensive approach not only streamlines operations but also enhances customer satisfaction through timely service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Docusign
QuickBooks Online
QuickBooks Online Advanced
SAP Business One
Sage 500
Salesforce

Integrations

Docusign
QuickBooks Online
QuickBooks Online Advanced
SAP Business One
Sage 500
Salesforce

Pricing Details

$75 per month
Free Trial
Free Version

Pricing Details

$240 per 3 users per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BiznusSoft

Founded

2013

Country

United States

Website

www.biznussoft.com/field-service

Vendor Details

Company Name

Libran Business Systems

Country

United States

Website

csone.biz/en/

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Product Features

Field Service Management

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Tradesman Job Management

Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking

Alternatives

HomeService.Cloud Reviews

HomeService.Cloud

Home Service Cloud

Alternatives

FieldTech Reviews

FieldTech

Engee IT
Field Disaptcher Reviews

Field Disaptcher

Ea3 Solutions
Quadra Reviews

Quadra

ERTH Corporation
CSOne Reviews

CSOne

Libran Business Systems
FieldOPS Reviews

FieldOPS

Mobilogic
Walkabout Reviews

Walkabout

Walkabout Software