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Average Ratings 12 Ratings

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ease
features
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support

Description

Our Business Intelligence (BI) leverages Customer Satisfaction Surveys (CSAT) to identify Promoters, Passives, and Detractors. Our solution is continually iterated to collect real-time customer feedback, boost SEO, and keep our users’ Net Promotor Scores (NPS) accurate…all to accomplish our mission to empower our community to share the wealth of their reputations with the world. 27% of people in a recent study have a bad customer experience that impacts their day. As a result, we have altered the way we sell. Therefore, aligning your organization around creating a better customer experience is paramount to establishing your organization as an industry leader. In addition, we believe that customer experience is central to brand confidence. Our CSAT surveys/review conversion BI help today's customers become brand promoters, thereby convincing more prospects to come your way. In addition to spreading the good news of overall achievement in customer experience, regular CSAT and NPS evaluation enable companies to predict customer retention and service/product quality.

Description

Rannko provides an efficient and straightforward Review & Reputation software designed to enhance customer experience by managing reviews, online listings, and overall reputation in the most impactful areas. Our Aim By recognizing the intricate ways in which reviews and precise online details influence businesses, we strive to support the improvement of businesses through a comprehensive yet user-friendly suite of review and reputation tools. This approach allows you to attract new customers while cultivating the positive reputation you deserve. Why are additional reviews essential for businesses? Companies with a higher volume of reviews typically achieve better rankings in search results, and those boasting an average rating of 4.5 stars or higher enjoy even greater visibility. Furthermore, platforms like Google monitor your online reputation through metrics related to customer interactions, such as your response rates or how promptly you address inquiries on Google My Business. With Rannko, you can significantly enhance your reputation and stand out in the competitive market!

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Google Business Profile
Autotask PSA
Bing Custom Search
BrightGauge
ConnectWise PSA
ConsumerAffairs
Facebook
Foursquare
QuickBooks Online
QuickBooks Online Advanced
Rent.com
Salesforce
TireShop
Verizon Small Business Essentials
Xero
Yelp
Zapier

Integrations

Google Business Profile
Autotask PSA
Bing Custom Search
BrightGauge
ConnectWise PSA
ConsumerAffairs
Facebook
Foursquare
QuickBooks Online
QuickBooks Online Advanced
Rent.com
Salesforce
TireShop
Verizon Small Business Essentials
Xero
Yelp
Zapier

Pricing Details

$0 per month
Free Trial
Free Version

Pricing Details

$49 / month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BizRatings.com

Founded

2012

Country

United States

Website

www.bizratings.com

Vendor Details

Company Name

Rannko

Founded

2017

Country

United States

Website

rannko.com

Product Features

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

Product Features

Reputation Management

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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