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Description
Blockchain represents a revolutionary form of technology that allows for shared access without the need for permission. It combines openness with security, utilizing cryptography and consensus mechanisms to protect data. Founded in 2014, Bitmark emerged from the realization that blockchain could pave the way for a more equitable society. Traditional institutions often depend on a network of professionals such as accountants, lawyers, regulators, and law enforcement, which adds layers of bureaucracy, heightens risk, and contributes to societal stress. Moreover, the potential for regulatory capture exists within these frameworks, making them costly and challenging to expand. The fundamental innovation of blockchain lies in its ability to foster trust through surplus computing power, while code ensures the integrity of data. As computing power continues to grow in line with Moore’s law, society will benefit from increasingly affordable resources. This advancement not only enhances personal autonomy but also helps mitigate corruption. Additionally, blockchain technology enables the creation and management of digital assets, referred to as tokens, through automated contracts known as smart contracts. These developments signify a transformative shift in how we can organize and govern our systems.
Description
Organizations find it challenging to engage with their customers in a way that is both personalized and efficient using conventional call center methods. Unfortunately, many customers have lost hope in receiving quality service via phone or online channels. HearRo revolutionizes the concept of a phone system by utilizing blockchain technology to establish secure digital identities, facilitating smoother communication and enhancing the personalization of customer service interactions. The majority of current phone, chat, and messaging platforms designed for call centers are surprisingly outdated and fail to meet contemporary needs. When reaching out to customer support, we often face a frustrating loop of menu selections, prolonged hold times, the need to repeat our information, and the inconvenience of being transferred multiple times, forcing us to start the process anew. This disconnection from customer expectations highlights a significant opportunity for innovation in service delivery.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BitMark
Website
bitmark.com
Vendor Details
Company Name
HearRo
Founded
2015
Country
United States
Website
www.hearro.com