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Average Ratings 0 Ratings
Description
Amplify the voices of your customers to enhance your product decisions. Birdie serves as a centralized platform where professionals in product roles can gather and categorize feedback from various channels, utilizing AI to generate valuable insights. By assisting product-focused organizations in comprehensively understanding their customers, we facilitate the development of effective product strategies aimed at boosting acquisition, conversion, and retention rates. Our innovative SaaS platform merges advanced AI capabilities with human insight, empowering product teams to tap into vast amounts of customer feedback. This enables them to prioritize essential features, refine product offerings and positioning, uncover emerging market trends, and keep an eye on the competition. Make informed product decisions and align your development roadmap with customer insights. Use the language of your customers to enhance your product positioning and craft messages that resonate. Instead of spending excessive time sifting through data from numerous sources, invest your efforts in engaging directly with your customers to foster deeper relationships. This approach not only streamlines the analysis process but also enriches the feedback loop for continuous improvement.
Description
KoalaFeedback is a comprehensive, free platform that streamlines the process of gathering and managing user feedback for B2B businesses. The platform offers a centralized portal where businesses can collect ideas from users, prioritize product features, and maintain transparent communication with customers. Users can vote on and comment about their top feedback, making it easier to understand customer needs and preferences. The platform organizes feedback into categorized boards by product area or feature set, enabling businesses to identify recurring themes and prioritize improvements accordingly. With customizable public roadmaps, KoalaFeedback helps build trust with users by clearly showing what’s planned, what’s in progress, and what’s completed. Additionally, KoalaFeedback allows businesses to personalize the portal by customizing domains, logos, and colors, ensuring a consistent brand experience. This free tool empowers teams to collaborate effectively, manage feedback more efficiently, and deliver better products that users truly value.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$0
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Birdie
Founded
2020
Country
United States
Website
birdie.ai/
Vendor Details
Company Name
KoalaFeedback
Founded
2025
Country
Netherlands
Website
koalafeedback.com
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Roadmap
Collaboration
No
Content Import / Export
No
Diagramming
No
Drag & Drop
No
Feature Management
No
Milestone Tracking
No
Prioritization
No
Requirements Management
No
Workflow Management
No