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Average Ratings 5,192 Ratings

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Average Ratings 1 Rating

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Description

Please also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.

Description

ReminderDental offers the most cost-effective and powerful way to communicate with your patients. Automated communication has never been easier thanks to the most customizable options available for Appointment Confirmations and Broken Appointment Notifications, Recall, Reactivation, Birthday and ASAP, Missed Appointments, Recall, Reactivation, Recall, Reactivation, Recall, Reactivation, Recall, Reactivation, Recall, Reactivation, Recall, Birthday, ASAP, and Missed Appointments. Multilingual support for calls, messages, and filtering messages by operatory, provider, or procedure codes to enable pre/post op communication. Two-way texting, review migration, generation, tools for remote users, and statistics that can help grow your practice, expand, collect, or simply keep track of past due. Integrations for Open Dental and Dentrix, Easy Dental, PracticeWorks and Eaglesoft.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BigCommerce Yes 
DrChrono Yes 
EagleSoft No 
FareHarbor Yes 
Google Business Messages Yes 
HomeGauge Yes 
Keap Yes 
Litify Yes 
MOGO Cloud Dental Software Yes 
Mindbody Yes 
PracticeWorks Yes 
QuickBooks Online Advanced Yes 
Rosy Salon Software Yes 
STORIS Yes 
SiteLink Web Edition Yes 
SurveyMonkey Yes 
WooCommerce Yes 
Wufoo Yes 
X (Twitter) Yes 
Zapier Yes 

Integrations

BigCommerce No 
DrChrono No 
EagleSoft Yes 
FareHarbor No 
Google Business Messages No 
HomeGauge No 
Keap No 
Litify No 
MOGO Cloud Dental Software No 
Mindbody No 
PracticeWorks No 
QuickBooks Online Advanced No 
Rosy Salon Software No 
STORIS No 
SiteLink Web Edition No 
SurveyMonkey No 
WooCommerce No 
Wufoo No 
X (Twitter) No 
Zapier No 

Pricing Details

$250/month
Free Trial Yes 
Free Version No 

Pricing Details

$50/month
$50/month for first office, $40/month each additional office
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Birdeye

Founded

2012

Country

United States

Website

birdeye.com

Vendor Details

Company Name

ReminderDental

Founded

2016

Country

Utah, USA

Website

www.reminderdental.com

Product Features

Brand Protection

Case Management Yes 
Domain Monitoring No 
Investigation Management No 
Marketplace Monitoring Yes 
Mobile App Monitoring No 
Paid Search Monitoring No 
Prioritization Yes 
Social Media Monitoring Yes 

Competitive Intelligence

Alerts/Notifications Yes 
Benchmarking Yes 
Competing Product Analysis Yes 
Keyword Tracking Yes 
Social Media Monitoring Yes 
Trend Analysis Yes 
Website Monitoring Yes 

Conversational Marketing

Appointment Scheduling Yes 
Audience Segmentation No 
Chatbot Yes 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging Yes 
Multi-Channel Communication Yes 
Product Recommendations No 
Video Chat No 

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management Yes 
Email Distribution Yes 
Interactive Content No 
Multi-Channel Communications No 
On-Demand Communications No 
Personalization Yes 
Print Management No 
Template Management No 
Video Content No 

Customer Engagement

Analytics Yes 
Churn Management No 
Communication Management Yes 
Community Management No 
Content Syndication Yes 
Feedback Collection Yes 
Gamification No 
Live Chat Yes 
Video Content No 

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard Yes 
Feedback Management Yes 
Knowledge Management Yes 
Multi-Channel Collection Yes 
Sentiment Analysis Yes 
Survey Management Yes 
Text Analysis Yes 
Trend Analysis Yes 

Customer Satisfaction

360 Degree Feedback No 
Analytics Yes 
Call Reporting No 
Complaint Monitoring Yes 
Feedback Collection Yes 
Survey Management Yes 

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting No 
Offline Form No 
Proactive Chat Yes 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking Yes 

Local Marketing

Advertising Management No 
CRM No 
Email Marketing No 
Feedback Management Yes 
Live Chat Yes 
NAP Management (Name/Address/Phone) No 
Online Listings Management Yes 
PR Management No 
Reporting / Analytics No 
Review Management Yes 
SEO Management No 
Social Media Management No 
Store Locator No 
Website Management No 

Payment Processing

ACH Check Transactions Yes 
Bitcoin Compatible No 
Debit Card Support Yes 
Gift Card Management No 
Mobile Payments Yes 
Online Payments Yes 
POS Transactions Yes 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

Referral

Affiliate Marketing No 
Campaign Management Yes 
Contact Management Yes 
Employee Referral Management No 
Feedback Management Yes 
Lead Engagement No 
Loyalty Program Yes 
Referral Tracking Yes 
Rewards Management Yes 

Reputation Management

Campaign Management Yes 
Gamification No 
Response Management Yes 
Review Generation Yes 
Review Monitoring Yes 
Sentiment Analysis Yes 
Social Media Metrics Yes 
Social Media Monitoring Yes 
White Label No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis Yes 
Social Sharing Yes 
White Label No 

SEO

A/B Testing No 
Artificial Intelligence (AI) No 
Auditing No 
Competitor Analysis Yes 
Content Management No 
Dashboard Yes 
Google Analytics Integration No 
Keyword Research Tools No 
Keyword Tracking Yes 
Link Management No 
Localization No 
Mobile Search Tracking No 
Rank Tracking Yes 
Revenue Management No 
User Management No 

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management Yes 
MMS Yes 
Mass Texting Yes 
Message Personalization Yes 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics Yes 
Scheduled Messaging Yes 
Shortcodes No 
Text-to-Win No 

Social Media Monitoring

Audience Segmentation No 
Competitive Analysis Yes 
Configurable Alerts Yes 
Customer Engagement Yes 
Dashboard Yes 
Impact Scoring No 
Influencer Tracking No 
Reputation Management Yes 
Sentiment Analysis Yes 
Trend Tracking Yes 

Survey

Custom Survey URLs Yes 
Data Analysis Tools Yes 
Email Marketing Yes 
Mobile Survey Yes 
Offline Response Collection No 
Paper Survey No 
Question Branching Yes 
Question Library Yes 
Site Intercept Survey No 
Skip Logic Yes 
Supports Audio / Images / Video Yes 

Product Features

Appointment Reminder

Appointment Scheduling No 
Calendar Management No 
Call Reminders Yes 
Email Reminders Yes 
Online Booking No 
Payment Reminders No 
Recurring Appointments No 
Rescheduling No 
SMS Messaging Yes 
Two-Way Messaging Yes 

Auto Dialer

Call Center Management Yes 
Call Recording No 
Call Reporting No 
Call Scripting Yes 
Lead Management No 
Power Dialer No 
Predictive Dialer No 
Preview Dialer No 
Progressive Dialer No 
Surveys No 

Customer Feedback

Alerts / Notifications Yes 
Behavior Analytics No 
Bug Reports No 
Community Feedback Tools No 
Live Chat No 
Negative Feedback Management No 
Net Promoter Score (NPS) No 
Screenshot / Screen Capture No 
Surveys Yes 
User Testing Tools No 
Video Feedback No 
Visual Feedback Tools No 
Voice of the Customer (VoC) No 
Website Feedback No 

Email Marketing

A/B Testing No 
Artificial Intelligence No 
Auto-Responders No 
CAN SPAM Compliance No 
Customer Surveys Yes 
Drip Campaigns No 
Dynamic Content Yes 
Event Triggered Email Yes 
Image Library Yes 
Landing Pages/Web Forms No 
Mailing List Management Yes 
Mobile Optimized Emails Yes 
Reporting/Analytics No 
Subscriber Management Yes 
Template Management Yes 
WYSIWYG Email Editor Yes 

Emergency Notification

Contact Management Yes 
Geo Targeting Yes 
Mass Notifications Yes 
Scenario Planning No 
Templates Yes 
Two-Way Communication Yes 

Heatmap

Behavioral Mapping No 
Dashboard Yes 
Dynamic Maps Yes 
Element Analytics No 
Embeddable Maps No 
For Sales Yes 
For Science No 
Radial Mapping Yes 
Territorial Mapping Yes 
Website Analytics No 

Lead Generation

Contact Discovery No 
Contact Import/Export No 
Lead Capture No 
Lead Database Integration No 
Lead Nurturing No 
Lead Scoring No 
Lead Segmentation No 
Pipeline Management No 
Prospecting Tools No 
Visitor Identification No 

Local Marketing

Advertising Management No 
CRM No 
Email Marketing Yes 
Feedback Management No 
Live Chat No 
NAP Management (Name/Address/Phone) No 
Online Listings Management No 
PR Management No 
Reporting / Analytics No 
Review Management No 
SEO Management No 
Social Media Management No 
Store Locator No 
Website Management No 

Messaging

End-to-End Encryption (E2EE) No 
File Sharing Yes 
Groups / Channels No 
Payments No 
Search / Filter Yes 
Self-Destructing Messages No 
Stickers / GIFs Yes 
Threaded Discussion Yes 
Video Conferencing No 
Voice Calling Yes 

Remote Work

Collaboration No 
Credential Management No 
Electronic Signature No 
Employee Monitoring No 
Live Chat No 
Meeting Management No 
Project Management No 
Remote Access Yes 
Remote Support No 
Screen Sharing No 
Softphone Yes 
Task Management No 
Time Zone Tracking No 
Video Chat No 
Web Conferencing No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop No 
Drill Down No 
Email Reports No 
Financial Reports Yes 
Forecasting Yes 
Marketing Reports No 
OLAP No 
Report Export No 
Sales Reports No 
Scheduled / Automated Reports No 

Review Management

Campaign Management Yes 
Dashboard Yes 
Negative Feedback Management Yes 
Response Management Yes 
Review Monitoring Yes 
Review Notification Yes 
Review Request Yes 
Sentiment Analysis No 
Social Sharing Yes 
White Label No 

Statistical Analysis

Analytics Yes 
Association Discovery No 
Compliance Tracking No 
File Management No 
File Storage No 
Forecasting Yes 
Multivariate Analysis No 
Regression Analysis No 
Statistical Process Control No 
Statistical Simulation No 
Survival Analysis No 
Time Series No 
Visualization Yes 

Alternatives

Alternatives

OperaDDS Reviews

OperaDDS

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