Average Ratings 5,192 Ratings
Average Ratings 0 Ratings
Description
Please also update our description as follows:
Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.
Description
Quickly onboard customers, boost conversion rates, and enhance wallet share. Provide the top-notch digital experiences that your clientele anticipates. Our customizable solution encompasses digital account initiation, loan application processing, cross-selling opportunities, and insightful business analytics. It seamlessly integrates with your existing core banking infrastructure. Swiftly implement charitable financial initiatives that foster greater member engagement and generate referrals. Revamp your digital user journey without altering your back-office operations and systems. This solution offers loan origination and account creation tailored for community banks, equipped with the data intelligence, advanced marketing automation, and polished user interface necessary to rival fintech companies. Additionally, streamline the application process for supplementary products by utilizing the customer’s pre-existing information. This comprehensive approach not only enhances customer satisfaction but also drives long-term loyalty and retention.
API Access
Has API
No
API Access
Has API
No
Integrations
AdvancedMD
Yes
Axis LMS
Yes
CareCloud
Yes
Constant Contact
Yes
Curve Hero
Yes
Google Business Messages
Yes
Litify
Yes
LiveRez
Yes
Mailchimp
Yes
Octoboard
Yes
Integrations
AdvancedMD
No
Axis LMS
No
CareCloud
No
Constant Contact
No
Curve Hero
No
Google Business Messages
No
Litify
No
LiveRez
No
Mailchimp
No
Octoboard
No
Pricing Details
$250/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Birdeye
Founded
2012
Country
United States
Website
birdeye.com
Vendor Details
Company Name
Co.tribute
Country
United States
Website
www.cotribute.com
Product Features
Brand Protection
Case Management
Yes
Domain Monitoring
No
Investigation Management
No
Marketplace Monitoring
Yes
Mobile App Monitoring
No
Paid Search Monitoring
No
Prioritization
Yes
Social Media Monitoring
Yes
Competitive Intelligence
Alerts/Notifications
Yes
Benchmarking
Yes
Competing Product Analysis
Yes
Keyword Tracking
Yes
Social Media Monitoring
Yes
Trend Analysis
Yes
Website Monitoring
Yes
Conversational Marketing
Appointment Scheduling
Yes
Audience Segmentation
No
Chatbot
Yes
Email Automation
No
Group Messaging
No
Human Handover
No
Lead Distribution
No
Lead Qualification
No
Mobile Messaging
Yes
Multi-Channel Communication
Yes
Product Recommendations
No
Video Chat
No
Customer Communications Management
Batch Communications
Yes
Chat / Messaging
Yes
Content Management
Yes
Email Distribution
Yes
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
Yes
Print Management
No
Template Management
No
Video Content
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
Yes
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
No
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
Yes
Feedback Management
Yes
Knowledge Management
Yes
Multi-Channel Collection
Yes
Sentiment Analysis
Yes
Survey Management
Yes
Text Analysis
Yes
Trend Analysis
Yes
Customer Satisfaction
360 Degree Feedback
No
Analytics
Yes
Call Reporting
No
Complaint Monitoring
Yes
Feedback Collection
Yes
Survey Management
Yes
Live Chat
Canned Responses
Yes
Customizable Branding
Yes
Geo Targeting
No
Offline Form
No
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
No
Transfers / Routing
No
Website Visitor Tracking
Yes
Local Marketing
Advertising Management
No
CRM
No
Email Marketing
No
Feedback Management
Yes
Live Chat
Yes
NAP Management (Name/Address/Phone)
No
Online Listings Management
Yes
PR Management
No
Reporting / Analytics
No
Review Management
Yes
SEO Management
No
Social Media Management
No
Store Locator
No
Website Management
No
Payment Processing
ACH Check Transactions
Yes
Bitcoin Compatible
No
Debit Card Support
Yes
Gift Card Management
No
Mobile Payments
Yes
Online Payments
Yes
POS Transactions
Yes
Receipt Printing
No
Recurring Billing
No
Signature Capture
No
Referral
Affiliate Marketing
No
Campaign Management
Yes
Contact Management
Yes
Employee Referral Management
No
Feedback Management
Yes
Lead Engagement
No
Loyalty Program
Yes
Referral Tracking
Yes
Rewards Management
Yes
Reputation Management
Campaign Management
Yes
Gamification
No
Response Management
Yes
Review Generation
Yes
Review Monitoring
Yes
Sentiment Analysis
Yes
Social Media Metrics
Yes
Social Media Monitoring
Yes
White Label
No
Review Management
Campaign Management
Yes
Dashboard
Yes
Negative Feedback Management
Yes
Response Management
Yes
Review Monitoring
Yes
Review Notification
Yes
Review Request
Yes
Sentiment Analysis
Yes
Social Sharing
Yes
White Label
No
SEO
A/B Testing
No
Artificial Intelligence (AI)
No
Auditing
No
Competitor Analysis
Yes
Content Management
No
Dashboard
Yes
Google Analytics Integration
No
Keyword Research Tools
No
Keyword Tracking
Yes
Link Management
No
Localization
No
Mobile Search Tracking
No
Rank Tracking
Yes
Revenue Management
No
User Management
No
SMS Marketing
2-Way Messaging
No
Artificial Intelligence
No
Contact Management
Yes
MMS
Yes
Mass Texting
Yes
Message Personalization
Yes
Mobile Coupons
No
Mobile Keywords
No
Polls / Voting
No
Reporting/Analytics
Yes
Scheduled Messaging
Yes
Shortcodes
No
Text-to-Win
No
Social Media Monitoring
Audience Segmentation
No
Competitive Analysis
Yes
Configurable Alerts
Yes
Customer Engagement
Yes
Dashboard
Yes
Impact Scoring
No
Influencer Tracking
No
Reputation Management
Yes
Sentiment Analysis
Yes
Trend Tracking
Yes
Survey
Custom Survey URLs
Yes
Data Analysis Tools
Yes
Email Marketing
Yes
Mobile Survey
Yes
Offline Response Collection
No
Paper Survey
No
Question Branching
Yes
Question Library
Yes
Site Intercept Survey
No
Skip Logic
Yes
Supports Audio / Images / Video
Yes
Product Features
Banking
ATM Management
No
Compliance Tracking
No
Corporate Banking
No
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No
Community
Content Management
No
Content Moderation
No
Discussions / Forums
Yes
Event Management
No
Group Management
Yes
Ideation / Crowdsourcing
No
Member Directory
Yes
Membership Management
Yes
Social Media Management
No
Website Management
No
White Label
No
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Customer Engagement
Analytics
No
Churn Management
No
Communication Management
No
Community Management
No
Content Syndication
No
Feedback Collection
No
Gamification
No
Live Chat
No
Video Content
No
Customer Experience
Action Management
No
Analytics
No
Customer Segmentation
No
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Digital Adoption Platforms
Audience Segmentation
No
Content Creation
No
Contextual Guidance
No
Data Validation
No
In-App Training
No
Launch Management
No
Multi-Language
No
Self Service Tools
No
Surveys & Feedback
No
User Onboarding
No
Digital Experience Platforms (DXP)
Alerts / Notifications
No
Auto-Tagging
No
Blogs
No
Calendar
No
Content Modeling
No
Digital Asset Management
No
File Sharing
No
Form Builder
No
Forums / Message Boards
No
Headless CMS
No
Knowledge Base
No
Performance Monitoring
No
Personalization / Segmentation
No
Reporting / Analytics
No
Surveys / Polls
No
Templates
No
User Management / Permissions
No
Version Control
No
Wiki
No
Workflow Management
No
Marketing Attribution
Attribution Modeling
No
Audience Segmentation
No
Conversion Tracking
No
Cross-Channel Attribution
No
Customer Journey Mapping
No
Multi-Touch Attribution
No
Predictive Analytics
No
ROI Tracking
No
Marketing Automation
A/B Testing
No
Analytics / ROI Tracking
No
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
No
Drip Campaigns
No
Dynamic Content
No
Landing Pages / Web Forms
No
Lead Scoring
No
Sales Intelligence
No
Search Marketing
No
Segmentation
No
Social Marketing
No
Website Visitor Tracking
No
Onboarding
Course Management
No
Document Management
No
E-Verify / I-9 Forms
No
Electronic Forms
No
Electronic Signature
No
Employee Handbook
No
Employee Portal
No
File Management
No
Job Description Management
No
Orientation Management
No
Self Service Portal
No
Task Management
No
Tax Forms
No
Training Management
No
