Compare Birdeye vs. Clootrack in 2026

Clootrack

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Average Ratings 5,192 Ratings

Total

ease

features

design

support

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Average Ratings 3 Ratings

Total

ease

features

design

support

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Description

Please also update our description as follows: Birdeye is the top-rated reputation, social media, and customer experience platform for local brands and multi-location businesses. Over 150,000 businesses leverage Birdeye’s AI-powered platform to get found online, improve online reputation, streamline social publishing, connect through digital channels, and deliver a wowing customer experience.

Description

Respond to customer perceptions more rapidly than ever before by uncovering and prioritizing your key brand drivers. Evaluate your brand equity in comparison to competitors and identify emerging trends within your industry. Ensure your marketing strategies and positioning align with current trends while gaining insights into your customers' beliefs. Communicate effectively by resonating with their language and understanding how shifts in customer perceptions influence your brand. Utilizing the power of Artificial Intelligence, our analytics platform examines billions of customer opinions from diverse data sources in real-time to highlight the topics that matter most to consumers. Clootrack expertly differentiates between valuable reviews and trivial remarks, while also grasping the emotional weight behind opinions to pinpoint customers’ urgent needs with clarity. This comprehensive understanding empowers brands to adapt and thrive in a constantly evolving market landscape.

API Access

Has API No

API Access

Has API No

Screenshots View All

Screenshots View All

Integrations

DaySmart Appointments Yes

DentiMax Yes

Kajabi Yes

LendFoundry Yes

MOGO Cloud Dental Software Yes

Onfleet Yes

QuickBooks Online Yes

Rent Manager Yes

Retently Yes

Roghnu Yes

Show More Integrations

Explore All 83 Integrations

Integrations

DaySmart Appointments No

DentiMax No

Kajabi No

LendFoundry No

MOGO Cloud Dental Software No

Onfleet No

QuickBooks Online No

Rent Manager No

Retently No

Roghnu No

Show More Integrations

Pricing Details

$250/month

Free Trial Yes

Free Version No

Pricing Details

No price information available.

Free Trial No

Free Version No

Deployment

Web-Based Yes

On-Premises No

iPhone App Yes

iPad App Yes

Android App No

Windows Yes

Mac Yes

Linux No

Chromebook No

Deployment

Web-Based Yes

On-Premises No

iPhone App No

iPad App No

Android App No

Windows No

Mac No

Linux No

Chromebook No

Customer Support

Business Hours Yes

Live Rep (24/7) No

Online Support Yes

Customer Support

Business Hours Yes

Live Rep (24/7) No

Online Support No

Types of Training

Training Docs Yes

Webinars Yes

Live Training (Online) Yes

In Person Yes

Types of Training

Training Docs Yes

Webinars No

Live Training (Online) Yes

In Person Yes

Vendor Details

Company Name

Birdeye

Founded

2012

Country

United States

Website

birdeye.com

Vendor Details

Company Name

Clootrack

Founded

2017

Country

United States

Website

clootrack.com

Product Features

AI Review Management

Brand Protection

Case Management Yes

Domain Monitoring No

Investigation Management No

Marketplace Monitoring Yes

Mobile App Monitoring No

Paid Search Monitoring No

Prioritization Yes

Social Media Monitoring Yes

Competitive Intelligence

Alerts/Notifications Yes

Benchmarking Yes

Competing Product Analysis Yes

Keyword Tracking Yes

Social Media Monitoring Yes

Trend Analysis Yes

Website Monitoring Yes

Conversational Marketing

Appointment Scheduling Yes

Audience Segmentation No

Chatbot Yes

Email Automation No

Group Messaging No

Human Handover No

Lead Distribution No

Lead Qualification No

Mobile Messaging Yes

Multi-Channel Communication Yes

Product Recommendations No

Video Chat No

Conversational Support

Customer Communications Management

Batch Communications Yes

Chat / Messaging Yes

Content Management Yes

Email Distribution Yes

Interactive Content No

Multi-Channel Communications No

On-Demand Communications No

Personalization Yes

Print Management No

Template Management No

Video Content No

Customer Engagement

Analytics Yes

Churn Management No

Communication Management Yes

Community Management No

Content Syndication Yes

Feedback Collection Yes

Gamification No

Live Chat Yes

Video Content No

Customer Experience

Action Management No

Analytics Yes

Customer Segmentation Yes

Dashboard Yes

Feedback Management Yes

Knowledge Management Yes

Multi-Channel Collection Yes

Sentiment Analysis Yes

Survey Management Yes

Text Analysis Yes

Trend Analysis Yes

Customer Satisfaction

360 Degree Feedback No

Analytics Yes

Call Reporting No

Complaint Monitoring Yes

Feedback Collection Yes

Survey Management Yes

Live Chat

Canned Responses Yes

Customizable Branding Yes

Geo Targeting No

Offline Form No

Proactive Chat Yes

Screen Sharing No

Third Party Integration No

Transfers / Routing No

Website Visitor Tracking Yes

Local Listing Management

Local Marketing

Advertising Management No

CRM No

Email Marketing No

Feedback Management Yes

Live Chat Yes

NAP Management (Name/Address/Phone) No

Online Listings Management Yes

PR Management No

Reporting / Analytics No

Review Management Yes

SEO Management No

Social Media Management No

Store Locator No

Website Management No

Local SEO

Payment Processing

ACH Check Transactions Yes

Bitcoin Compatible No

Debit Card Support Yes

Gift Card Management No

Mobile Payments Yes

Online Payments Yes

POS Transactions Yes

Receipt Printing No

Recurring Billing No

Signature Capture No

Referral

Affiliate Marketing No

Campaign Management Yes

Contact Management Yes

Employee Referral Management No

Feedback Management Yes

Lead Engagement No

Loyalty Program Yes

Referral Tracking Yes

Rewards Management Yes

Reputation Management

Campaign Management Yes

Gamification No

Response Management Yes

Review Generation Yes

Review Monitoring Yes

Sentiment Analysis Yes

Social Media Metrics Yes

Social Media Monitoring Yes

White Label No

Review Management

Campaign Management Yes

Dashboard Yes

Negative Feedback Management Yes

Response Management Yes

Review Monitoring Yes

Review Notification Yes

Review Request Yes

Sentiment Analysis Yes

Social Sharing Yes

White Label No

SEO

A/B Testing No

Artificial Intelligence (AI) No

Auditing No

Competitor Analysis Yes

Content Management No

Dashboard Yes

Google Analytics Integration No

Keyword Research Tools No

Keyword Tracking Yes

Link Management No

Localization No

Mobile Search Tracking No

Rank Tracking Yes

Revenue Management No

User Management No

SMS Marketing

2-Way Messaging No

Artificial Intelligence No

Contact Management Yes

MMS Yes

Mass Texting Yes

Message Personalization Yes

Mobile Coupons No

Mobile Keywords No

Polls / Voting No

Reporting/Analytics Yes

Scheduled Messaging Yes

Shortcodes No

Text-to-Win No

Social Listening

Social Media Monitoring

Audience Segmentation No

Competitive Analysis Yes

Configurable Alerts Yes

Customer Engagement Yes

Dashboard Yes

Impact Scoring No

Influencer Tracking No

Reputation Management Yes

Sentiment Analysis Yes

Trend Tracking Yes

Survey

Custom Survey URLs Yes

Data Analysis Tools Yes

Email Marketing Yes

Mobile Survey Yes

Offline Response Collection No

Paper Survey No

Question Branching Yes

Question Library Yes

Site Intercept Survey No

Skip Logic Yes

Supports Audio / Images / Video Yes

Customer Segmentation No

Dashboard No

Feedback Management No

Knowledge Management No

Multi-Channel Collection No

Sentiment Analysis No

Survey Management No

Text Analysis No

Trend Analysis No

Customer Feedback

Alerts / Notifications No

Behavior Analytics No

Bug Reports No

Community Feedback Tools No

Live Chat No

Negative Feedback Management No

Net Promoter Score (NPS) No

Screenshot / Screen Capture No

Surveys No

User Testing Tools No

Video Feedback No

Visual Feedback Tools No

Voice of the Customer (VoC) No

Website Feedback No

Customer Satisfaction

360 Degree Feedback No

Analytics No

Call Reporting No

Complaint Monitoring No

Feedback Collection No

Survey Management No

Market Research

Benchmarking Yes

Compensation Management No

Data Management Yes

Email / Online Yes

Face-to-Face No

Panel Management No

Paper-Based No

Phone-Based No

Sample Management Yes

Statistical Analysis Yes

Survey Management No

NPS

Qualitative Data Analysis

Annotations No

Collaboration No

Data Visualization No

Media Analytics No

Mixed Methods Research No

Multi-Language No

Qualitative Comparative Analysis No

Quantitative Content Analysis No

Sentiment Analysis No

Statistical Analysis No

Text Analytics No

User Research Analysis No

Reputation Management

Campaign Management No

Gamification No

Response Management No

Review Generation No

Review Monitoring No

Sentiment Analysis No

Social Media Metrics No

Social Media Monitoring No

White Label No

Contact Management No

Content Management No

Conversion Tracking No

Customer Targeting No

Keyword Filtering No

Multi-Account Management No

Post Scheduling No

Text Mining

Boolean Queries No

Document Filtering No

Graphical Data Presentation No

Language Detection No

Predictive Modeling No

Sentiment Analysis No

Summarization No

Tagging No

Taxonomy Classification No

Text Analysis No

Topic Clustering No

Alternatives

SurveySparrow

Alternatives

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Compare Birdeye vs. Clootrack

Average Ratings 5,192 Ratings

Average Ratings 3 Ratings

Description

Description

API Access

API Access

Screenshots View All

Screenshots View All

Integrations

Integrations

Pricing Details

Pricing Details

Deployment

Deployment

Customer Support

Customer Support

Types of Training

Types of Training

Vendor Details

Company Name

Founded

Country

Website

Vendor Details

Company Name

Founded

Country

Website

Product Features

Product Features

Alternatives

Alternatives

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