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Description
Utilize the Bing News Search API v7 to explore a variety of news articles from the internet, offering information such as the main image associated with each article, related news items, categorization, provider details, URLs, and publication dates. This latest API version introduces enhanced sorting and filtering capabilities, making it easier to locate specific trending news topics. Transform your application or website into a comprehensive news search tool, allowing for tailored trending news from various regions and categories. Organize news searches by specific themes including international affairs, politics, sports, and several others. Enhance your strategic planning with insights from the Bing Statistics add-in, which allows for rapid access to data like your most popular queries, call volumes, market breakdowns, and response code summaries. Additionally, amplify your retail search capabilities using Microsoft Bing for Commerce, and reach out for a consultation to discover how AI and machine learning can boost your sales. With a focus on delivering accurate, ad-free, and location-aware search results, you can access pertinent information drawn from an extensive array of web documents, ensuring users find exactly what they need. This comprehensive approach not only enhances user experience but also aids in making informed business decisions.
Description
Cadalys Concierge™ represents a sophisticated and refined next-generation Help Center that smoothly integrates with Salesforce, delivering exceptional automation for self-service solutions, ticketing, and knowledge management. This platform merges a custom-tailored, predictive search experience with help desk features, ensuring that employees, customers, and partners receive the assistance they require promptly. The incorporation of Machine Learning and AI-driven search capabilities enables quicker access to more relevant information by adapting to each customer's optimal search results for various queries. Its robust search functionality takes into account factors such as Knowledge Article popularity, user ratings, and the most recent publication date when ranking results. Each user's experience is personalized and finely adjusted to meet their specific needs. Additionally, feedback on articles is handled within a Service Level Agreement (SLA) framework to guarantee timely revisions. Concierge also oversees the review cycles of articles and automatically highlights content that requires attention. It offers suggested actions for quick resolutions, which can be customized based on the type or category of the article, or tailored for specific entries, ensuring that users always have access to the most relevant and up-to-date information. Overall, Cadalys Concierge™ elevates the support experience by combining cutting-edge technology with user-centric design.
API Access
Has API
Yes
API Access
Has API
No
Pricing Details
$7 per 1,000 transactions
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Microsoft
Country
United States
Website
www.microsoft.com/en-us/bing/apis/bing-news-search-api
Vendor Details
Company Name
Cadalys
Founded
2008
Country
United States
Website
www.cadalys.com/concierge
Product Features
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No