Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Inform us of the total number of devices, including phones and tablets, in your possession, and we will provide an estimate of your potential overcharges. By sharing your online billing phone account information, our data-driven system can analyze your bill to identify the optimal plan for your business, potentially leading to average savings of 49%. We will then set up a complimentary, no-obligation consultation to discuss our findings with you in detail. If you don’t have your account information readily available, simply fill out the form below with your contact details, and we will reach out via email with instructions on how to uncover your saving possibilities. It’s important to note that many businesses often have inactive devices that they may not even be aware of, and service providers typically won’t inform you unless you inquire. This oversight can contribute to an average overcharge exceeding 10% for most companies. Additionally, businesses frequently face excessive fees when surpassing their monthly limits, particularly regarding data usage and international communications. By selecting the right service bundles, you can not only avoid these charges but also significantly lower your overall expenses. Ultimately, understanding your device usage and optimizing your plan can lead to substantial financial benefits for your organization.
Description
At Soft-ex, we empower Digital Service Providers (DSPs) to improve customer satisfaction while lowering their billing and customer service expenses through our innovative interactive billing communications solutions designed for both B2B and B2C markets. For Unified Communications (UC) providers along with their enterprise customers, we offer cutting-edge UC analytics solutions aimed at enhancing infrastructure efficiency, performance metrics, and cost management in collaboration efforts. Our offerings yield measurable benefits by effectively consolidating and utilizing existing billing systems (such as CSG, Amdocs, and Netcracker) alongside UC platforms (including Microsoft Teams, Cisco HCS/Webex Calling, Zoom, Mitel, and Avaya). As a recognized technical partner of leading players in the UC market, we provide unique value to resellers of Session Border Controllers (SBCs) in response to the growing needs of enterprise clients. Our integration capabilities ensure a smooth transition, whether you are launching new systems or replacing outdated ones, thereby maintaining a crucial link between billing communications and collaboration analytics for your customers. This approach not only fosters better customer engagement but also strengthens the overall operational framework for service providers.
API Access
Has API
No
API Access
Has API
No
Integrations
Amdocs Customer Experience Suite
No
Avaya Cloud Office
No
Cisco CX Cloud
No
MiCloud Connect
No
Microsoft Teams
No
Netcracker
No
Zoom
No
Integrations
Amdocs Customer Experience Suite
Yes
Avaya Cloud Office
Yes
Cisco CX Cloud
Yes
MiCloud Connect
Yes
Microsoft Teams
Yes
Netcracker
Yes
Zoom
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Billmonitor for Business
Founded
2014
Country
United Kingdom
Website
www.billmonitor.com/business/
Vendor Details
Company Name
Soft-ex
Founded
1989
Country
Ireland
Website
www.soft-ex.net/solution
Product Features
Telecom Expense Management
Billing for Data
No
Billing for Voice
No
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
No
Internal Cost Allocation
Yes
Mobile Line Compatibility
No
Usage Reporting
No
Product Features
Telecom Expense Management
Billing for Data
No
Billing for Voice
No
Call Monitoring
No
Chargeback Tracking
No
Contract Negotiation
No
Fixed Line Compatibility
No
Internal Cost Allocation
No
Mobile Line Compatibility
No
Usage Reporting
No