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Description
Effortlessly monitor, log, and detail the precise duration spent on calls while also identifying both the calling and receiving numbers. This system facilitates the management of high call volumes, which in turn reduces billing overhead and aids in detecting fraudulent calls. With the ability to track calls in real-time, you can swiftly and precisely analyze your telecommunications expenses. Additionally, the platform provides user-friendly graphs that illustrate call volume and trunk utilization, ensuring your telecom budget remains aligned with your financial goals. By managing your phone expenses effectively, you can boost productivity within your organization, eliminating uncertainty and maintaining control through the TeleFinity call accounting solution, which systematically records call numbers, duration, and frequency per employee. Furthermore, automated email reporting allows designated users to receive essential system insights, thereby lightening the load on system administrators, fostering a more efficient operational environment. This comprehensive approach not only enhances tracking capabilities but also empowers your team with the necessary tools to optimize communication costs.
Description
Call Accounting Mate is a robust and efficient call accounting software solution designed to track and report on telephone call activity comprehensively. This software is adaptable for use across a wide range of sectors, including hospitality, retail, government, brokerage firms, financial institutions, and educational organizations. As telecom managers face challenges in assigning telecom expenses to different departments, cost centers, or individuals, this Telemanagement tool effectively identifies charges, uncovers misuse, and enhances overall productivity. Call Accounting Mate provides real-time monitoring of both incoming and outgoing calls, facilitating timely management responses. Additionally, users can set up alarms and generate reports for critical situations such as 911 emergency notifications, toll fraud detection, or misuse alerts. With its integrated contact database, users can swiftly trace all calls associated with a specific telephone number, categorizing them as either personal or business-related, which adds an extra layer of accountability to call management. Furthermore, this comprehensive approach ensures that organizations can maintain control over their telecommunication resources while promoting efficient usage.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$375 one-time payment
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Tele-Finity
Founded
2005
Website
www.tele-finity.com
Vendor Details
Company Name
Callaccounting.ws
Founded
2001
Country
Canada
Website
www.callaccounting.ws
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log