Average Ratings 3 Ratings

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support

Average Ratings 0 Ratings

Total
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support

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Description

Biller Genie is an acclaimed, cloud-based solution designed to automate accounts receivable and e-invoicing, managing everything from bill presentation to collection and reconciliation while allowing you to maintain your existing workflow. This innovative tool seamlessly integrates with your current accounting software, eliminating the need to learn any new systems and permitting the continued use of your preferred payment processor. The platform efficiently handles multiple tasks; with just a click to save, it manages the distribution of invoices via email or paper, follows up with reminders based on your specified timeline, facilitates online payments through credit cards, ACH, and Apple Pay, and ensures that reconciliations are smoothly updated in your accounting system. Users typically experience a remarkable 40% decrease in overdue invoices, receive payments approximately 15 days sooner, and save between 10 to 20 hours of administrative work each week, making it an invaluable asset for businesses. Setting up your account is incredibly quick, taking under 15 minutes to complete.

Description

Enhance both productivity and customer satisfaction through the leading auto-complete solution available today. A significant portion, over 95%, of customer service interactions often involve repetitive phrases. By utilizing intelligent sentence completions, these redundancies can be anticipated, allowing your team to focus less on monotonous typing and more on delivering exceptional service. This approach not only boosts productivity but also elevates the quality of responses, resulting in quicker replies to customer inquiries. Consequently, this creates additional time for your clients and your service staff alike. Maintaining a consistent tone of voice is essential for any brand's identity. TypeGenie's suggested phrases promote a uniform style among the support team. These completions are not only highly relevant but also tailored to individual needs, as they draw upon your previous tickets. Leveraging state-of-the-art artificial intelligence, specifically deep learning with self-learning capabilities, means that the more frequently your team engages with TypeGenie, the more refined the suggestions become. Ultimately, this fosters a more effective and personalized customer service experience.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AccountingSuite Yes 
DocuSend Yes 
Freedom Merchants Yes 
Freshdesk No 
Intercom No 
Microsoft Dynamics 365 No 
NMI Payments Yes 
QuickBooks Desktop Pro Yes 
QuickBooks Online Yes 
QuickBooks Online Advanced Yes 
Salesforce No 
The Card Association Yes 
Xero Yes 
Zendesk No 
Zendesk Chat No 

Integrations

AccountingSuite No 
DocuSend No 
Freedom Merchants No 
Freshdesk Yes 
Intercom Yes 
Microsoft Dynamics 365 Yes 
NMI Payments No 
QuickBooks Desktop Pro No 
QuickBooks Online No 
QuickBooks Online Advanced No 
Salesforce Yes 
The Card Association No 
Xero No 
Zendesk Yes 
Zendesk Chat Yes 

Pricing Details

$49.95/mo + 0.50% per invoice collected
$49.95/mo + 0.50% per invoice collected. Caps at $1,500. Monthly billing. No contracts.
Free Trial No 
Free Version No 

Pricing Details

$199 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Biller Genie

Founded

2018

Country

United States

Website

ww2.billergenie.com/sourceforge

Vendor Details

Company Name

TypeGenie

Founded

2015

Country

United Kingdom

Website

www.typegenie.net

Product Features

Accounting

Accounts Payable No 
Accounts Receivable Yes 
Bank Reconciliation Yes 
Billing & Invoicing Yes 
CPA Firms Yes 
Cash Management No 
Cryptocurrency Support No 
Expense Tracking Yes 
Fixed Asset Management No 
Fund Accounting No 
General Ledger No 
Government No 
Multi-Currency No 
Nonprofits No 
Payroll Management No 
Project Accounting No 
Purchase Orders No 
Tax Management No 

Accounts Receivable

ACH Payment Processing Yes 
Billing & Invoicing Yes 
Check Processing Yes 
Collections Management Yes 
Online Payment Processing Yes 
Overpayment Processing No 
Partial Payments Yes 
Receivables Ledger Yes 
Recurring Billing Yes 

Billing and Invoicing

Billing Portal Yes 
Contact Database No 
Contingency Billing No 
Customer Portal Yes 
Customizable Invoices Yes 
Dunning Management No 
Hourly Billing No 
Invoice History Yes 
Mobile Payments Yes 
Multi-Currency No 
Online Invoicing Yes 
Online Payments Yes 
Payment Processing Yes 
Project Billing Yes 
Recurring/Subscription Billing Yes 
Service Ticket Billing No 
Tax Calculator No 

Payment Processing

ACH Check Transactions Yes 
Bitcoin Compatible No 
Debit Card Support Yes 
Gift Card Management No 
Mobile Payments Yes 
Online Payments Yes 
POS Transactions Yes 
Receipt Printing Yes 
Recurring Billing Yes 
Signature Capture Yes 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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