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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Our telecom expense management solution effectively minimizes the intricacies, manual coding, and overall expenditures associated with your telecom costs. By streamlining the billing process, it not only saves your organization money but also enhances operational efficiency. Clients benefit from a comprehensive view of their telecom expenses and usage over the past six months, which includes insights into total spending, service maps, inventory tracking, and both individual and departmental usage statistics. The user-friendly client portal allows for straightforward approval of payments, purchases, and disputes, making the management of expenses more accessible. This web-based software also employs automation and extensive analysis to proactively lower costs. When paired with our skilled account managers, we are able to pinpoint and realize significant savings in an efficient manner. This collaborative approach ultimately leads to exceptional returns on investment for our clients, reinforcing the value of our services. Additionally, our commitment to continuous improvement ensures that clients remain informed and empowered in managing their telecom expenditures effectively.

Description

Comarch Smart BSS provides a comprehensive and all-in-one system for business support. Our strong telecom pillars provide customer-oriented service excellence, inspired by the recommendations of TM Forum guidelines and business partners. We streamline telcos and non-telcos by providing flexibility in service definitions and process execution. Smart BSS is supported with experienced technical and business-oriented experts, ready to tailor their broad range of capabilities to meet your needs and challenges. We provide a single integrated platform that covers various roles within your organization. This includes sales agents, customer service employees, accountants and technical service managers. You can also define access permissions per user. Deliver seamless and smooth services to your customers. The simple, aesthetic self care platform and the smooth ticket management system will ensure the highest level of service.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Global Solutions

Founded

1992

Country

United States

Website

www.billgenie.com

Vendor Details

Company Name

Comarch

Founded

1993

Country

Poland

Website

www.comarch.com/telecommunications/bss-solutions/smart-bss/

Product Features

Telecom Expense Management

Billing for Data Yes 
Billing for Voice No 
Call Monitoring Yes 
Chargeback Tracking No 
Contract Negotiation Yes 
Fixed Line Compatibility No 
Internal Cost Allocation Yes 
Mobile Line Compatibility Yes 
Usage Reporting Yes 

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