Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Create a comprehensive repository of your guests to gain insights into their identities, behaviors across various channels, and the effects on your restaurant's performance. Access complete 360-degree guest profiles that integrate data from your POS, online ordering systems, reservation tools, and loyalty programs. Categorize your customers and delve into their marketing interactions and past orders. Analyze retention rates, visit frequency, and lifetime value by location, while observing revenue trends over different time periods. Gain immediate clarity on audience sizes and address critical queries with swift insights. Monitor the performance of each location to determine what strategies are effective and which ones require adjustments. Obtain detailed insights, both overall and by individual location, encompassing new guest acquisition, retention rates, and lifetime value metrics. Recognize the factors influencing revenue, such as menu items that promote customer trials, retention, and potential churn. Equip your General Managers with the key performance indicators that are most relevant to the success of your establishment, ensuring they have the tools needed for informed decision-making. This holistic approach not only enhances understanding but also drives strategic improvements across all aspects of your business.

Description

Say goodbye to the hassle of managing multiple dashboards. With UrbanPiper's seamless POS integrations, you can oversee orders from various platforms like Swiggy, Zomato, UberEats, and Talabat directly through your existing POS system. This integration simplifies your workflow, minimizes missed orders, and reduces errors by enabling you to handle all your online orders in one place. You can effortlessly control your menu across different platforms, enhancing efficiency and saving valuable time at your restaurant. Update your menu in real-time with a single click, ensuring consistency across all channels. Additionally, manage your inventory in real-time across all locations, helping to eliminate cancellations and elevate customer satisfaction. By synchronizing your stock across all platforms, you can significantly reduce the likelihood of order cancellations and enhance the overall dining experience. Make informed decisions using actionable insights provided by UrbanPiper's comprehensive reporting dashboard, which gives you a complete view of your operational and sales metrics, allowing you to concentrate on what truly matters for your business's success. This centralized system not only streamlines operations but also empowers you to focus on growth and customer engagement.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aloha Cloud by NCR Voyix No 
App4 No 
Deliveroo No 
Deyafa POS No 
FlexiPOS No 
Jinoby No 
MealPe No 
Microsoft 365 No 
Oracle MICROS POS No 
Posist No 
Ressto No 
SlickPOS No 
Swiggy No 
Talabat No 
Thrive No 
Uber Eats No 
Zomato No 

Integrations

Aloha Cloud by NCR Voyix Yes 
App4 Yes 
Deliveroo Yes 
Deyafa POS Yes 
FlexiPOS Yes 
Jinoby Yes 
MealPe Yes 
Microsoft 365 Yes 
Oracle MICROS POS Yes 
Posist Yes 
Ressto Yes 
SlickPOS Yes 
Swiggy Yes 
Talabat Yes 
Thrive Yes 
Uber Eats Yes 
Zomato Yes 

Pricing Details

$200 per location per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Bikky

Founded

2017

Country

United States

Website

www.bikky.com

Vendor Details

Company Name

UrbanPiper

Country

India

Website

www.urbanpiper.com

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics No 
Campaign Management No 
Customer Profiles No 
Customer Segmentation No 
Data Integration No 
Data Matching No 
GDPR Compliance No 
Personalization No 
Predictive Modeling No 

Product Features

Restaurant Management

Billing & Invoicing No 
Built-in Accounting No 
Employee Management No 
Food Costing No 
Inventory Management No 
Kitchen Management No 
Menu Management No 
Payroll Management No 
Point of Sale (POS) No 
Reporting/Analytics No 
Reservations Management No 
Sales Tracking No 
Table Management No 
Wait List Management No 
Waitstaff Management No 

Alternatives

Alternatives

MarketMan  Reviews

MarketMan

Marketman