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ease
features
design
support

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Description

Create a comprehensive repository of your guests to gain insights into their identities, behaviors across various channels, and the effects on your restaurant's performance. Access complete 360-degree guest profiles that integrate data from your POS, online ordering systems, reservation tools, and loyalty programs. Categorize your customers and delve into their marketing interactions and past orders. Analyze retention rates, visit frequency, and lifetime value by location, while observing revenue trends over different time periods. Gain immediate clarity on audience sizes and address critical queries with swift insights. Monitor the performance of each location to determine what strategies are effective and which ones require adjustments. Obtain detailed insights, both overall and by individual location, encompassing new guest acquisition, retention rates, and lifetime value metrics. Recognize the factors influencing revenue, such as menu items that promote customer trials, retention, and potential churn. Equip your General Managers with the key performance indicators that are most relevant to the success of your establishment, ensuring they have the tools needed for informed decision-making. This holistic approach not only enhances understanding but also drives strategic improvements across all aspects of your business.

Description

Say goodbye to the hassle of managing multiple dashboards. With UrbanPiper's seamless POS integrations, you can oversee orders from various platforms like Swiggy, Zomato, UberEats, and Talabat directly through your existing POS system. This integration simplifies your workflow, minimizes missed orders, and reduces errors by enabling you to handle all your online orders in one place. You can effortlessly control your menu across different platforms, enhancing efficiency and saving valuable time at your restaurant. Update your menu in real-time with a single click, ensuring consistency across all channels. Additionally, manage your inventory in real-time across all locations, helping to eliminate cancellations and elevate customer satisfaction. By synchronizing your stock across all platforms, you can significantly reduce the likelihood of order cancellations and enhance the overall dining experience. Make informed decisions using actionable insights provided by UrbanPiper's comprehensive reporting dashboard, which gives you a complete view of your operational and sales metrics, allowing you to concentrate on what truly matters for your business's success. This centralized system not only streamlines operations but also empowers you to focus on growth and customer engagement.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Aloha Cloud by NCR Voyix
App4
Deliveroo
FlexiPOS
Jinoby
MealPe
Microsoft 365
Oracle MICROS POS
Posist
SlickPOS
Swiggy
Talabat
Thrive
Uber Eats
Zomato

Integrations

Aloha Cloud by NCR Voyix
App4
Deliveroo
FlexiPOS
Jinoby
MealPe
Microsoft 365
Oracle MICROS POS
Posist
SlickPOS
Swiggy
Talabat
Thrive
Uber Eats
Zomato

Pricing Details

$200 per location per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Bikky

Founded

2017

Country

United States

Website

www.bikky.com

Vendor Details

Company Name

UrbanPiper

Country

India

Website

www.urbanpiper.com

Product Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Product Features

Restaurant Management

Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management

Alternatives

CFO2 Reviews

CFO2

The Deposit Exchange

Alternatives