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Description
Create a comprehensive repository of your guests to gain insights into their identities, behaviors across various channels, and the effects on your restaurant's performance. Access complete 360-degree guest profiles that integrate data from your POS, online ordering systems, reservation tools, and loyalty programs. Categorize your customers and delve into their marketing interactions and past orders. Analyze retention rates, visit frequency, and lifetime value by location, while observing revenue trends over different time periods. Gain immediate clarity on audience sizes and address critical queries with swift insights. Monitor the performance of each location to determine what strategies are effective and which ones require adjustments. Obtain detailed insights, both overall and by individual location, encompassing new guest acquisition, retention rates, and lifetime value metrics. Recognize the factors influencing revenue, such as menu items that promote customer trials, retention, and potential churn. Equip your General Managers with the key performance indicators that are most relevant to the success of your establishment, ensuring they have the tools needed for informed decision-making. This holistic approach not only enhances understanding but also drives strategic improvements across all aspects of your business.
Description
SynergySuite is a powerful, yet simple-to-use restaurant management system that helps multi-unit restaurants streamline operations and increase profitability. SynergySuite gives you all the tools and insights you need to manage the back of the house.
SynergySuite's mobile first software helps global brands save up to 2-8% on food costs and labor. You can choose what you need right now and add additional features as you need them. SynergySuite allows you to manage inventory, purchasing and recipe costs, food safety, scheduling, cash management, business intelligence, and human resources.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ADP Workforce Now
No
Access Care Planning
No
Aloha Essentials by NCR Voyix
No
BrightPay
No
Brink Commerce
No
CBS
No
Clover
No
Eddy
No
Lightspeed Restaurant
No
MYOB AccountRight
No
Integrations
ADP Workforce Now
Yes
Access Care Planning
Yes
Aloha Essentials by NCR Voyix
Yes
BrightPay
Yes
Brink Commerce
Yes
CBS
Yes
Clover
Yes
Eddy
Yes
Lightspeed Restaurant
Yes
MYOB AccountRight
Yes
Pricing Details
$200 per location per month
Free Trial
No
Free Version
No
Pricing Details
$75/month
Prices listed below are per month, per location. SynergySuite offers discounts based on number of locations and number of modules used.
Inventory - $75
Purchasing - $75
Operations - $20
Time and attendance - $75
Food safety - $50
Reporting - $75
Cash management - $75
HR & Staffing - $75
Inventory - $75
Purchasing - $75
Operations - $20
Time and attendance - $75
Food safety - $50
Reporting - $75
Cash management - $75
HR & Staffing - $75
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Bikky
Founded
2017
Country
United States
Website
www.bikky.com
Vendor Details
Company Name
SynergySuite
Founded
2011
Country
United States
Website
www.synergysuite.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Product Features
Food Service Management
Costing
Yes
For Cafeterias
Yes
For Healthcare Facilities
Yes
Free / Reduced Meals
No
Inventory Management
Yes
Menu Planning
Yes
Nutritional Analysis
No
Online Payments / Funding
No
Point of Sale (POS)
No
Purchasing
Yes
Recipe Management
Yes
Schools
No
Tray Tracking
No
Food Traceability
CRM
No
Order Management
Yes
Product Lifecycle Management
No
Production Management
Yes
Quality Control
Yes
Recall Management
No
Recipe Management
Yes
Traceability
No
Traceback & Traceforward
No
Inventory Management
Alerts/Notifications
Yes
Barcoding / RFID
No
Forecasting
Yes
Inventory Optimization
Yes
Kitting
No
Manufacturing Inventory Management
Yes
Mobile Access
Yes
Multi-Channel Management
Yes
Product Identification
Yes
Reorder Management
Yes
Reporting/Analytics
Yes
Retail Inventory Management
Yes
Supplier Management
Yes
Warehouse Management
No
Purchasing
Catalog Management
Yes
Compliance Management
Yes
Contract Management
Yes
Inventory Management
Yes
Invoice Processing
Yes
PunchOut
Yes
Purchase Order Management
Yes
Requisitions & Approvals
Yes
Sourcing Management
No
Spend Management
Yes
Supplier Management
Yes
Restaurant Management
Billing & Invoicing
Yes
Built-in Accounting
Yes
Employee Management
Yes
Food Costing
Yes
Inventory Management
Yes
Kitchen Management
Yes
Menu Management
Yes
Payroll Management
Yes
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
No
Sales Tracking
Yes
Table Management
No
Wait List Management
No
Waitstaff Management
Yes
