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Description
Create a comprehensive repository of your guests to gain insights into their identities, behaviors across various channels, and the effects on your restaurant's performance. Access complete 360-degree guest profiles that integrate data from your POS, online ordering systems, reservation tools, and loyalty programs. Categorize your customers and delve into their marketing interactions and past orders. Analyze retention rates, visit frequency, and lifetime value by location, while observing revenue trends over different time periods. Gain immediate clarity on audience sizes and address critical queries with swift insights. Monitor the performance of each location to determine what strategies are effective and which ones require adjustments. Obtain detailed insights, both overall and by individual location, encompassing new guest acquisition, retention rates, and lifetime value metrics. Recognize the factors influencing revenue, such as menu items that promote customer trials, retention, and potential churn. Equip your General Managers with the key performance indicators that are most relevant to the success of your establishment, ensuring they have the tools needed for informed decision-making. This holistic approach not only enhances understanding but also drives strategic improvements across all aspects of your business.
Description
The SmartLynX solution features SabreTooth mobile applications, compatible with iPads, iPhones, and Android devices, facilitating seamless access to essential tools for restaurant management. Our performance app empowers you to make immediate decisions based on actionable insights, allowing you to monitor key performance indicators (KPIs) and receive timely alerts about any anomalies. The labor scheduling application ensures that your team is always updated with their current work schedules, enabling easy modifications such as dropping, picking up, or approving schedule changes whenever necessary. A valuable addition to your SmartLynX software, SmartLynX SnapShot provides vital data at your fingertips and alerts you to critical information that requires your attention. With our mobile performance solution for restaurants, you can swiftly assess the status of all your important locations and dive into specific details for each one. Getting started is simple; just create a mobile account within SmartLynX or log into WebWorX, followed by downloading the app to optimize your restaurant operations. Additionally, this cohesive integration ensures a smooth experience, allowing you to stay connected and informed at all times.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$200 per location per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Bikky
Founded
2017
Country
United States
Website
www.bikky.com
Vendor Details
Company Name
SabreTooth Technologies
Founded
1988
Country
United States
Website
www.sabretoothtechnologies.com/smartlynx/
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Product Features
Restaurant Management
Billing & Invoicing
Yes
Built-in Accounting
Yes
Employee Management
Yes
Food Costing
Yes
Inventory Management
Yes
Kitchen Management
No
Menu Management
Yes
Payroll Management
No
Point of Sale (POS)
No
Reporting/Analytics
Yes
Reservations Management
No
Sales Tracking
Yes
Table Management
No
Wait List Management
No
Waitstaff Management
No
