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Description
Create a comprehensive repository of your guests to gain insights into their identities, behaviors across various channels, and the effects on your restaurant's performance. Access complete 360-degree guest profiles that integrate data from your POS, online ordering systems, reservation tools, and loyalty programs. Categorize your customers and delve into their marketing interactions and past orders. Analyze retention rates, visit frequency, and lifetime value by location, while observing revenue trends over different time periods. Gain immediate clarity on audience sizes and address critical queries with swift insights. Monitor the performance of each location to determine what strategies are effective and which ones require adjustments. Obtain detailed insights, both overall and by individual location, encompassing new guest acquisition, retention rates, and lifetime value metrics. Recognize the factors influencing revenue, such as menu items that promote customer trials, retention, and potential churn. Equip your General Managers with the key performance indicators that are most relevant to the success of your establishment, ensuring they have the tools needed for informed decision-making. This holistic approach not only enhances understanding but also drives strategic improvements across all aspects of your business.
Description
Posist is a B4B (Business-for-Business) company partnering with global restaurant chains in digital transformation via its restaurant technology platform. Posist powers 15,000+ restaurants globally. It allows enterprise restaurant operators to grow at scale, improve bottom-line efficiency and deliver a consistent guest experience. Posist's unified technology platform streamlines restaurants' Front-of-House (FOH), Back-of-House (BOH), Out-of-house/integrations, Analytics, and CRM.
Renowned restaurant chains including Taco Bell, Subway, Nando's, Carl's Jr, Herfy, Häagen-Dazs, and Jamie's Italian are among a few brands using Posist to manage their processes, people, and place of operations.
Our platform can keep up with the changing restaurant industry and help you stay ahead. The cloud-first design allows us to navigate new use cases and develop features with a release cycle of every 15 days. While maintaining a single version that runs on different OS & Hardware, our stack is consistent across all platforms.
API Access
Has API
No
API Access
Has API
Yes
Integrations
7shifts
No
Checkmate
No
Deliverect
No
Flipdish
No
Harri
No
Hotelogix
No
MealPe
No
Olo
No
Otter
No
SevenRooms
No
Integrations
7shifts
Yes
Checkmate
Yes
Deliverect
Yes
Flipdish
Yes
Harri
Yes
Hotelogix
Yes
MealPe
Yes
Olo
Yes
Otter
Yes
SevenRooms
Yes
Pricing Details
$200 per location per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Bikky
Founded
2017
Country
United States
Website
www.bikky.com
Vendor Details
Company Name
Posist
Founded
2012
Country
United States
Website
www.posist.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
No
Campaign Management
No
Customer Profiles
No
Customer Segmentation
No
Data Integration
No
Data Matching
No
GDPR Compliance
No
Personalization
No
Predictive Modeling
No
Product Features
Cloud Kitchen Management
Branded Mobile App
Yes
Branded Website
Yes
CRM
Yes
Call Center Panel
Yes
Feedback Management
Yes
Inventory Management
Yes
Kitchen Display System
Yes
Loyalty Management
Yes
Menu Integration
Yes
Multi-Brand
Yes
Online Ordering
Yes
Order Management / Tracking
Yes
Point-of-Sale (POS)
Yes
Reporting / Analytics
Yes
Time Tracking
Yes
Restaurant POS
Delivery Management
Yes
Gift Card Management
Yes
Inventory Management
Yes
Loyalty Program
Yes
Mobile Access
Yes
Online Ordering
Yes
Order Management
Yes
Reporting/Analytics
Yes
Separate Checks
Yes
Split Checks
Yes
Table Management
Yes
Tips Management
Yes
